Security Supervisor (11Pm-7Am): $24/Hour

Securitas Security Services USA, Inc.
JOB SPECS:
Title: Site Supervisor
Location: Mattapan, MA
Schedule: Monday-Friday (0800-1600), must have flexibility nights / weekends.
Pay: $24.00/hour
ESSENTIAL FUNCTIONS

• Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.
• Assists in the submission of payroll and personnel information to the company as designated.
• Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations.
• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
• May perform the duties of a Security Officer in accord with post orders and company policy.
• Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.
• In conjunction with company management or designated representatives ensures adequate coverage of all posts and positions.
• As assigned, in accordance with applicable company policies and procedures and in compliance with state and federal laws, carries out supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and, making hiring and termination recommendations.
• Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
• Prepares, files, and submits various reports as required.

Education/Experience: High School Diploma or G.E.D. and 2 years of related experience, or an an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Minimum 2 years of experience in retail preferred.
Competencies (as demonstrated through experience, training, and/or testing):

• Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
• Knowledge of supervisory practices and procedures.
• Strong customer service and results orientation.
• Ability to maintain professional composure when dealing with unusual circumstances.
• Understanding of a variety of security and safety devices and controls.
• Ability to adapt to various sites and changes in post procedures.
• Ability to provide positive direction and motivate performance.
• Good organizational skills.
• Ability to write routine correspondence, including logs and reports.
• Courteous telephone manner.
• Knowledge of security operations with an emphasis on patrol, inspection and response services.
• May be required to hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers.
• Ability to track and maintain schedule assignments.
• Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.
• Ability to be an effective team member.

WORKING CONDITIONS (Physical/Mental Demands)
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements.
• Close vision, distance vision, and ability to adjust focus.
• Directing and disciplining staff in a positive manner.
• Seeing, hearing, speaking and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others.
• May be exposed to or required to handle sensitive and confidential information.
• Required ability to handle multiple tasks concurrently.
• Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
• Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
• Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.
• Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
• Keyboarding, basic computer usage, and operating controls.
• On occasion may be required to perform stressful and physical activity.
• Regular use of vehicle for the performance of duties.
• May be required to work overtime without advance notice.
• Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.

EOE/M/F/Vet/Disabilities
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About Us
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.
About the Team
Our Company Mission:
Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity:
Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance:
Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.
Helpfulness:
As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.