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- Call Center Representative
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- 3100 CALL CENTER REPRESENTATIVE
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Company | Progressive Insurance |
Address | West Virginia, United States |
Employment type | FULL_TIME |
Salary | |
Category | Insurance |
Expires | 2023-08-03 |
Posted at | 9 months ago |
Join Forbes’ 2023 Best Employer for Diversity!
- Customer Service Representative- support customer inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews while offering additional products
- Claims Customer Service Representative- care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products
- Instead of the above, two years of relevant work experience
- Two years of post-secondary education or higher
- All Progressive hardware you receive needs to be connected to a surge protector
- Designated workspace free from noise and other distractions
- Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
- Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
- High-speed internet access is at your expense unless otherwise required by law
- $19.50 per hour
- An additional 10% when you work evening or weekend hours
- Performance-based rewards
- Gainshare bonus up to 8%-16% (depending on position) of your eligible earnings based on company performance
- Additional $1.00/hour if you are fluent in English and Spanish and hired into a bilingual role
- Career development & tuition assistance
- 401(k) with dollar-for-dollar company match up to 6%
- Parental & family leave; military leave & pay
- Medical, dental & vision, including free preventative care
- Health care flexible spending accounts, health savings accounts, & life insurance
- Wellness & mental health programs
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Paid time off
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