Sales Operations Analyst - Remote

In this role you will be a fundamental part of our Client Solutions team supporting the Vice President, Client Solutions Integration and a sales department of 30+ Account Executives, Vice Presidents and Senior Vice Presidents. You will have hands-on exposure to the full breadth of sales support and sales operations functions including: maintaining our Customer Relationship Management system, providing sales analytics and customer deliverables, supporting and driving overall process improvement and sales efficiency. You are process-oriented and data-driven professional with excellent communication skills and a growth mindset. You enjoy and take pride in owning and improving your area of work.

All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.

• Acts as a liaison between Client Solutions and other departments to streamline processes and improve efficiency
• Performs general office duties to support the Client Solutions team in their efforts to grow and retain the business
• Assists the Vice President, Client Solutions Integration in understanding process bottlenecks and inconsistencies to implement data enrichment processes to improve sales team’s performance
• Designs and improves sales tools, resources and templates for the sales team that effectively communicate the firm’s value proposition to clients
• Provides effective and efficient solutions to complex, cross-functional business problems with established and applicable business theory, analytical tools and creativity

• Applies quantitative analysis and data visualization to tell the story behind the numbers
• Assists with reporting and calculating of compensation plans for the sales teams
• Coordinates with other departments (legal, finance, implementations) to ensure consistency of data between Salesforce.com and other tools
• Maintains the development team’s instance of Salesforce.com, modifying fields, objects, reporting and maintaining users
• Develops and maintains sales analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the sales and executive leadership teams
• Guides and trains the development team on Salesforce.com, ensures accuracy of CRM entry by development and enforces CRM best practices across the team

• Works with the sales team to qualify incoming request for proposals (RFP)
• Develops proposal, bids, or other documents describing organizational products and services in response to requests from prospective clients.
• Collaborates with members of the sales, marketing, finance, legal, or product teams to ensure content is complete, accurate, and timely

• Performs other duties as required.

• 3-5 years of strong analytical and problem-solving experience working in sales operations, business analyst role, process improvement, and/or program/project management
• Bachelor’s degree in a marketing or business-oriented field or equivalent work experience

• Can manage multiple concurrent projects, and initiate and drive projects to completion with minimal guidance
• Knowledge and skilled experience with Salesforce.com or similar CRM system
• Strong analytical skills with attention to detail
• Experience with visual analysis applications and sales intelligence software a plus
• Proficiency Microsoft Excel, PowerPoint, and other Microsoft Office Applications
• Proven Ability to work and interact in a fast-paced environment and comfortable with requirement to multi-task
• Experience with Xactly Incent or similar compensation software a plus
• Strong written and verbal communication skills