Sales Engineer - Account Management

Can you pinpoint an ineffective/inefficient business process when you see one? And better yet, can you come up with ideas on how to make it more efficient and effective? If so, we would love to have you join UiPath. We provide a foundation that every enterprise needs to develop new experiences and automate processes using our Business Automation Platform. Whether the desired business outcome is acceleration of profitable growth, cost savings, or improved employee and customer experiences, UiPath makes it easy to transform more processes into digital, automated workflows.

In the Account Manager - Sales Engineer role, you will act as a technical and strategic advisor to prospects, customers and the UiPath salesforce. You will uncover the value that Automation can bring to existing business processes, and to design new processes using UiPath platform capabilities. You will help secure the technical win and identify high value uses of our technology within our customer base by collaborating with and orchestrating necessary resources throughout the customer lifecycle.

• Provide a feedback loop into our product teams to include continual innovation and improved customer satisfaction
• Bring customers a deep knowledge of the UiPath platform and capabilities
• Evangelize the value that automation brings to businesses by combining digital workforce with the exponential power of AI/ML capabilities
• Can understand and guide customer and prospects on technical challenges and inquiries as related to our platform
• Work closely with Product & Engineering, Marketing, and Customer Success teams to channel customer feedback and continually refine UiPath offerings
• Share lessons learned and best practices with other members of the UiPath GTM team
• Understand industry challenges, headwinds and the opportunities it creates for businesses
• Build and deliver industry specific demos and proof of value (PoV) for prospects and customers

• A background in consulting, sales engineering, or running automation programs
• Ability to empathize with co-workers and customers
• Bias towards outcomes vs. activities
• Demonstrated experience of simplifying and communicating complex concepts to a technical and business audience
• Are coachable and willing to learn to adapt to a changing environment
• Technical knowledge and business acumen
• Curiosity to learn and master your craft
• Knowledge and understanding of Continuous Process Improvement methodologies
• Experience working with enterprises customers – solving their problems with technology

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