Sales Development Representative - New York City, Ny

Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everything we do, and the new currency of the enterprise.

At Uniphore, we believe companies that best understand and act on those conversations will win. We have built the most comprehensive and powerful conversational automation platform that combines conversational AI, workflow automation, and RPA (Robotic Process Automation) with a business user-friendly-UX (User Experience) in a single integrated platform to transform and democratize customer experiences across industries.

Are you looking to jump-start your sales career with a leading Conversation AI and automation company headquartered in Palo Alto, CA? We have offices in New York City, Atlanta, Salt Lake City and Dallas.

We are growing our sales organization, and this is an opportunity to capitalize on our success and begin on the ground floor kicking off our new Sales Development Team! In this role, the Sales Development Representative (SDR) will work closely with quota-carrying sales executives as well as non-sales professionals at Uniphore to ensure the company's continued rapid growth.

The SDR's responsibilities will include sales development, lead generation, appointment setting, sales operations, as well as the other sales, marketing and customer service related work as needed.

Responsibilities

• Gain SaaS sales experience by working with mid-market and enterprise account executives
• Schedule meetings and product demos for the Enterprise Sales Directors
• Learn corporate selling strategies by running meetings with VP and C-level executives at SMB and MM companies
• Manage inbound MQLs and properly disposition them
• Generate qualified sales leads through a mixture of outbound cold calling and emailing
• Collaborate cross-functionally with multiple teams to understand all the moving parts of a successful startup company
• Use good judgement when ascertaining if inquiries are qualified and route/book meetings with the appropriate sales reps
• Following up on marketing campaigns and inbound inquiries
• 1+ years of full-time sales development experience
• Achieve and exceed monthly quotas and objectives
• Ensure inbound requests and opportunity hand-offs to sales, business development, and support are successful and exceed customers satisfaction
• Drive new business via outbound prospecting and cold calling to warmed leads
• Manage the qualification of inbound leads
• Learn go-to-market strategy by collaborating with Lastline to generate business opportunities
• Accurately enter, update, and maintain daily activity and prospect information in Salesforce.com, including comprehensive and up-to-date client information
• High-performance individuals who treat sales as a professional sport
• Work closely with marketing to qualify leads from events including webinars and regional events
• Use the leading sales software tools to manage your book of business
• Passionate about customer service and growing a sales career
• Work closely with Sales and Marketing team members to achieve organizational goals
• Understand Uniphore’s product offerings and effectively communicate and apply them to prospect requirements

Skills and Experience

• Bachelor's Degree is a plus
• Familiarity with Salesforce.com CRM tool and LinkedIn/prospecting tools
• Strong technical acumen is a plus
• Previous experience in the customer care or AI, ML etc.
• The following skills and experience are not required, but will strengthen a candidate's application:

$65,000 - $95,000 a year

$65-$80k base and OTE range of $95,000.

The anticipated base salary hiring range for this position is: California: $65,000 to 80,000 base with OTE of up to $95,000

All other US locations: $65k base with OTE range of $95,000

The specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base pay, this position also includes an annual bonus based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.

We are looking for a passionate, dedicated individuals who are self-motivated in their work and career. We are looking for individuals who focus on delivering results and are wanting to build a career in sales. If this sounds like a match for you and what you are looking for, please apply. We'd love to hear from you!

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore delivers business value using Conversational Automation, please visit www.uniphore.com

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Information regarding recruiting and phishing scams:

Employment offers will always be made by a Uniphore hiring manager or Talent Acquisition team member with a @uniphore.com email address only. We will never text you about an employment opportunity, interviews or employment offers, and we do not make job offers after only one interview. Additionally, we will never ask you to provide funds for onboarding, supplies or anything else, nor we will ask you to submit your personal information (date of birth, passport details, banking information, social security number, etc.) as part of the interview process. If you are receiving an employment inquiry or employment offer from a non Uniphore.com email address, please assume it is spam. If you believe you have been a victim of a phishing or false employment scam, you may want to report this incidents to the FBI iC3, or visit the Department of Homeland Security’s Cyber Smart website to learn how to report such scam.