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Sales Consultant (Healthcare) Jobs
Company | Interwell Health |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Transportation, Logistics, Supply Chain and Storage |
Expires | 2023-06-19 |
Posted at | 11 months ago |
Interwell Health is a kidney care management company that partners with physicians on its mission to reimagine healthcare—with the expertise, scale, compassion, and vision to set the standard for the industry and help patients live their best lives. We are on a mission to help people and we know the work we do changes their lives. If there is a better way, we will create it. So, if our mission speaks to you, join us!
- Meet or exceed set goals, such as rate of enrollments/engagements, call volume, and documentation quality
- Make outbound calls to contact referred members of contracted clients to engage and educate members on the CKD program and its benefits
- Determine eligibility for related plan members to ensure compliance. Obtain missing information for enrollment completion
- Effectively communicate how our services could benefit prospective patients, overcome patient objections, understand the elements of our value proposition, and adapt this to patients’ needs and concerns
- Follow established company policies and procedures and apply acquired job skills to accomplish daily enrollment/ disenrollment operations/processes
- Direct experience in outbound call center and/or high call volume environment
- Excellent phone presence, including active listening and clear verbal communication
- Strong track record of meeting performance goals
- Clear and concise written communication
- Positive, compassionate, and tenacious professional approach; must be able to handle multiple tasks in a fast-paced environment
- High school diploma or GED is required; college degree is preferred
- 2+ years of experience in patient support, customer service, or sales
- Experience in a healthcare setting, working with patients and knowledge of HIPAA compliance is strongly preferred
- We are better when we work together
- We bring joy to our work
- We care deeply about the people we serve
- Humility is a source of our strength
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