Sales Channel Manager, Cruise Lines – On & Off Trade

MISSION STATEMENT

Moët Hennessy, the Wines and Spirits Division of LVMH, regroups twenty-five Maisons, many of which have been around for centuries, while others are just starting their journey. Our vision is to lead the future of luxury Wines and Spirits from nature to communities.

Located in the most prestigious terroirs around the world, we have unique savoir-faire from winemaking to art de vivre, hospitality, and brick-and-clicks retail management to craft exceptional experiences for consumers. For many years, with the ambition to pass on a better world to future generations, we have been committed to the Living Soils Living Together program structured around four key commitments: Regenerating our Soils, Mitigating our Climate Impact, Engaging society, and Empowering our People.

Moët Hennessy is proud to promote a diverse, equitable and inclusive working environment for all. As an employer, Moët Hennessy offers unique journeys throughout its global ecosystem, opportunities to develop new skills and grow professionally.

POSITION PURPOSE

• Support Travel Retail Director – Cruise Lines to deliver business growth in line with objectives
• Responsible for managing and further developing cruise lines accounts for both On & Off Trade
• Responsible for supporting Cruise Lines Director with management of distributors
• Build effective and collaborative relationships with key customer contacts in HQ, Onboard Food & Beverage Managers, Beverage Managers, Hotel Directors, Category Managers and Retail Managers
• Identify and develop customized permanent programs for agreed cruise lines accounts in line with overall strategy

MAIN RESPONSIBILITIES

• Negotiate and lock key activations/programs with each cruise lines account to drive visibility and build brand awareness
• Analyze competitive environment (brands/qualities/pricing/activations) and share key findings with TR Director and Marketing Team
• Compile monthly report on depletion and retail performance and key activities for the month
• Support Travel Retail Director in customer Business Reviews, Strategy Meetings, RFQ/RFP’s and activation planning
• Further expand MH footprint into Luxury segment
• Optimize brand distribution per cruise line and diversify overall mix
• Assist Travel Retail Director with forecasting and budgeting
• Analyze monthly depletion and retail sales per cruise line and take corrective measures as needed
• Improve back bar visibility by negotiating right product placement and implementation of branded POSM
• Identify relevant concepts/programs for each account and work closely with marketing for development of such concepts/programs
• Regularly visit cruise lines accounts to establish privileged relationships, identify their needs and for them to keep MH brands top in mind
• Manage cruise lines accounts with primary focus on On-Trade

QUALIFICATIONS, EXPERIENCE, & SKILLS REQUIRED

Education: Bachelor’s Degree or equivalent work experience
Languages: Fluent English, Spanish is a plus
Location: Miami based (must) – MH office; Willing to travel 50% of the time on cruise ships mainly

Professional Experience & Know How:

• Budget management principles
• Proven track record of growing existing business and developing additional business
• Effective use of 80/20 principle
• Background with wines & spirits is a must, with on trade experience preferred
• 5+ years of relevant experience in account management (on-trade preferably and/or cruise lines and/or national accounts) and distributors management. Retail experience is a plus
• Strong business acumen skills coupled with good negotiation skills
• International mindset
• Strong proficiency with Microsoft Excel and PowerPoint

Personal & Interpersonal Skills:

• Good planning and organization skills with attention to detail
• Sensibility to luxury
• Ability to deal with ambiguity and uncertainty
• Strong project management and follow up skills with ability to manage multiple projects simultaneously
• Outstanding interpersonal skills and excellent written/verbal communication skills
• Multi-Cultural experience
• Strong drive for results
• Capacity to multi-task and to effectively set priorities
• Can do attitude with capacity of taking initiatives, being creative & innovative and finding solutions
• Business Acumen
• Energetic and engaged team player
• Capacity of quickly establishing new and privileged relationships

Career’s architect’s competencies:

• Creativity and innovation
• Perseverance
• Convincing and engaging personality
• Integrity and trust
• Team spirit
• Customer focus

External applicants must be currently authorized to work in the United States on a full-time basis.

Moët Hennessy USA, Inc. is an equal opportunity/affirmative action employer. Moët Hennessy USA, Inc. considers candidates without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.