Sales Associate I Jobs

As the Sales associate, you will be the brand ambassador and a smiling face of DFS. You will work on the most important role in the sales floor, and be the first direct conduit between our Products and our Customers. You will build the customer loyalty and relationships while challenging yourself with the sales and productivity targets.
Selling via the Best Customer Experience

• Respond to customer queries and complaints in a polite and courteous manner; refer to the Manager on Duty if appropriate
• Complete customer transactions in a professional and timely manner
• Identify customer’s temperaments and recommend products that suit their style
• Assist other sales staff in peak periods to ensure customers in all areas are attended to promptly, with waiting time reduced to the minimum
• Assist customers in selecting, purchasing, and refunding merchandise while demonstrating your excellence in customer service

Floor and Product Presentation

• Be familiar with the store layout; direct customers to merchandise, services and facilities as appropriate
• Ensure floor presentation meets or exceeds brand and DFS requirements
• Assist the Management team in the coordination and execution of merchandising activities, e.g. inventory management, promotional activities and merchandise stock flow
• Maintain reasonable stock levels of all merchandise in the department

Pay Range: $19.00 - $21.00 hourly (not inclusive of discretionary commissions)
Key Requirements

• High School diploma or equivalent, or an equivalent combination of education and work experience sufficient to perform the essential functions of the job
• Proficient with handling a POS register machine
• High energy level, have a positive approach to job and group responsibilities
• Able to work in a fast-paced, high pressure environment
• Fluency in English language and other language(s) as required by location
• Secondary language speaking beneficial, but not required
• Ability to work flexible hours / shifts, including weekends, nights and holidays. Able to work overtime hours when necessary
• Minimum 1 year’s sales or cashiering experience in a retail environment