Sales Associate- Boston Jobs

A master in the Art of Fusion, respecting the tradition and creative vision of the 21st century, Swiss watchmaker Hublot places innovation at the heart of its growth strategy. Driven by a young spirit, resolutely looking to the future, Hublot's teams are constantly looking for innovative concepts, which is Hublot’s trademark. Beyond the development of major watchmaking complications, Hublot is associated with the biggest names in the world of sport, through collaborations with FIFA, UEFA, Kylian Mbappé, Usain Bolt, Novak Djokovic and many more. Hublot touches on many varied fields including music - with the famous virtuoso pianist Lang Lang as well as DJ Snake - and art with Takashi Murakami or Sang Bleu, among others.

Be a part of our opening team in our newest boutique in Boston!

MISSION:

As a committed and dedicated member of the team, the Sales Associate play a key role in helping the boutique to achieve success through the achievement of team targets. Customer service is at the heart of this role and ensuring a high level of brand and product knowledge is vital to achieve a positive brand experience for the clients and repeat sales.

Key Responsibilities:

• Build client relationships and develop client book
• Professionally handling and advising customers of products and services resulting in the achievement of store sales targets
• Provide coaching and training to other sales associate when needed and support new hires integration
• Maintain high level of product and brand knowledge
• Completing sale documentation and efficient use of internal till and stock systems
• Attend and contribute to brand events
• Altering and fitting customers watches
• Provide high quality service to customers face-to- face and over the telephone
• Merchandising displays and ensuring high standards are maintained within the store
• Provide in-store after-sales service working with the after-sales teams to achieve a high level of customer service and satisfaction
• Be the main point of contact on the floor when management is not present

Qualifications

• Ability to develop extensive brand and product knowledge
• Highly professional manner and customer service skills
• Previous experience in Watch industry desired
• Able to meet sales targets and to work effectively within a team.
• 3+ years retail experience with the majority of time spent in luxury

Full time regular position with full benefits.

Location: Boston