Runner - Tao Downtown Restaurant New York

Position Summary: Delivers all food menu items and accurately describes them to the guests. Acts as a liaison between the servers, cocktail servers & bartenders, and chefs. Interacts with the dining room guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.
Duties and Responsibilities: including but not limited to

• Works as part of a team and provides help and support to all fellow team members.
• Properly sets-up runner's station, performs side-work and other opening/closing procedures as directed by management, including:
• Provides professional and exceptional service.
• Stocks station with prescribed items and supplies
• Portrays a positive and professional attitude.
• Communicates the needs of the guests to Front-of-House and Heart-of-House support staffs, managers and chefs.
• Delivers and describes all food items to the guests, in a timely manner.
• Reports all breakage, damage of equipment or furniture immediately to management.
• Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.
• Follow supervisor's instructions, communicate with and support co-workers, be a team player.
• Anticipate and accommodate all needs of the guests.
• Possesses in-depth knowledge of all food menus and the company.
• Attends and participates in any training sessions or departmental meetings.
• Attends and participates in daily pre-service meetings.
• Maintain general cleanliness of stations and entire venue.
• Complies with Department of Health and company sanitation standards.
• Participates in table maintenance and bussing of excess tableware.
• Performs closing side-work as prescribed
• Performs opening side-work as prescribed
• Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.
• Learn by listening, observing other team members and sharing knowledge while leading by example.

Training Requirements

• Tao Group Hospitality in-venue runner training, Food Handling Certificate.

Minimum Education And Qualifications

• Previous food running experience.
• Previous hospitality experience.
• Previous experience in a high-volume restaurant/nightclub/lounge.

Physical Demands and Work Environment

• Role may include job duties or tasks requiring repetitive motion.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.
• Must be able to stand, lift and bend for extended periods of time.
• Must be able to work and remain focused in a fast-paced and ever-changing environment.
• Exposure to hot kitchen elements or cleaning materials.
• Must be able to bend and lift to 50 lbs.

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Tao Group Hospitality reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Tao Group Hospitality management's right to assign or reassign tasks, duties, or responsibilities to this job at any time.