Revenue Collections Processor & Cashier

Summary

Scope of Job Duties: To be considered for this opportunity, you must at a minimum, demonstrate knowledge, skill and ability to:

• Collect & process cash, checks, cards, & other payments primarily for property taxes.
• Demonstrate strong communication, interpersonal, and customer service skills in verbal, written, and electronic formats.
• Review and enter Name & Address changes; enter account/parcel numbers into formatted excel spreadsheet with accuracy, speed, and high attention to detail.
• Reconcile collections against subsystems and respond to questions about payments.
• Operate Mail Opener to open and prepare incoming property tax payments for processing.
• Identify payments that cannot be posted and return to sender for various reasons.
• Support one or more processing teams to include Cashiers, Revenue Collections, and others as assigned.

Minimum Qualifications:

• Are a team player with a "can-do" attitude!
• Ability to work in the office.
• 10-Key proficiency with high attention to detail
• Ability to follow written and verbal instructions.
• Can work collaboratively with a diverse team.
• Ability to lift a tray of mail (less than ten pounds)

We would love it if you have:

• Experience with SharePoint, MS Teams and other collaborative online tools
• Experience with LEAN processes and principles
• Proficiency using Microsoft Word and Excel

The Finance and Business Operations Division's mission is to provide exceptional customer value for accounting, procurement, treasury, and small business services. We are actively seeking employees whose behavior is in alignment with our division's core values.

Other Position Information:
This position is Non-Exempt from the provisions of the Fair Labor Standards Act and is therefore is overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising of 35 hour workweek; 7 to 8 hours shifts within the hours of 7:00 am to 5:00 pm, Monday through Friday. This position is represented by Teamsters 117.

The work associated with this position will primarily be %100 in office. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required, including the wearing of masks in some situations. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.

The Application Process:
A completed King County Application is required. The recruitment for this position is open to all qualified candidates. Applicants from this recruitment may be used to fill future opportunities in this job classification. We highly recommend that you also provide a resume.

Note: Online applications are preferred. However, if you cannot apply online, go to www.kingcounty.gov/jobs for other options.

If you have any questions or concerns while applying, please contact:
Caitlyn Prouty, Recruiter
Email: [email protected]

Supplemental Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.