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Returns Coordinator, Logistics Jobs
Company | Riverstone Logistics |
Address | Charlotte, NC, United States |
Employment type | FULL_TIME |
Salary | |
Category | Transportation, Logistics, Supply Chain and Storage |
Expires | 2023-08-31 |
Posted at | 9 months ago |
Position Summary
- Support for activities related to dispatching, routing, and tracking transportation
- Facilitate the daily operations and ensure daily objectives are being met
- Communicate daily/shift goal of facility and group(s); device, communicate and implement plans to obtain operational goals; work with and motivate employees to ensure goal achievement; provide progress or constraint updates to management and implement corrective measures as needed
- Following SOPs for the product return and truck check-in process each day
- Ensuring key performance indicators are met
- Implement LEAN six sigma throughout the warehouse to strengthen team unity, goals, productivity, and results
- Performing other duties as assigned
- Manage logistics services
- Building a strong rapport with our service providers and clients
- Ensuring accuracy with reason codes for each item that is returned to the facility
- Ensuring timely reporting of returns compliance
- Supporting an environment that fosters open and positive team communication
- Capability to multi-task and highly organized with excellent time management skills
- Ability to prioritize and organize work, along with strong follow-up, analytical, problem-solving and sound decision-making skills
- Experience working with contractors
- Work independently and as a member of a team
- Exposure to Lean principles, systems and tools (beginner level)
- Work self-directed with minimal supervision
- Flexibility to operate, and self-driven to excel, in a fast-paced environment
- Proficient with Microsoft Excel
- Intermediate computer skills
- Detail-oriented with excellent follow-up practices
- Effectively communicate in both verbal and written forms with customers, employees, peers and management
- High school diploma or GED
- Ability to create and maintain professional relationships within all levels of the organization (peers, workgroups, customers, supervisors)
- Bachelor's degree in logistics, supply chain, or related field preferred
- LEAN implementation experience a plus
- Previous last-mile experience preferred
- Routing and dispatching experience a plus
- Experience with managing direct reports
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