Retail Supervisor Jobs

Are you a person who enjoys helping others? Are you currently seeking fulfillment in your professional life?

Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. We seek candidates who share our inspirations & aspirations. Selection of staff is made on a competitive basis, and we are committed to promoting diversity, equity, inclusion & belonging at all levels..

>>>>> Hope Services has been awarded 2022 Top Workplaces by San Francisco Chronicle, 2022 Top-rated Nonprofit by Great Nonprofits, and Received a Gold Seal of Transparency from Guidestar and a perfect 100/100 rating in three different categories: financial health, leadership and adaptability, and culture and community from Charity Navigator <<<<<

• Salary Range: $18.00 - $19.00 per hour commensurate with experience and qualifications

Summary
To supervise front-end operations and assure proper customer service.  Retail Supervisor will be responsible for smooth running of the sales floor and proper cash handling.
Essential Functions
The following responsibilities represent the essential functions of the position.  An employee in this classification is responsible for carrying out the following functions:

• Responsible for scheduling and covering breaks and meals of floor staff. 
• Maintains adequate staffing on the floor to meet store demands
• Performs pricing of materials, assures appropriate documentation and deposit of money collected from local sales
• Supervises retail associates as assigned, providing ongoing training and support as needed
• Assures compliance with all building maintenance and safety practices to assure a safe work environment.  
• Provides high level of customer service, trains staff to perform quality customer service
• Assures proper display of product in order to meet customer expectations
• Acts as a mandated abuse reporter
• Leads staff to assure a cooperative work environment for the team. 
• May perform other duties as assigned to assure efficiency of operations
• Supervise the floor staff including cashiers, floor clerks and volunteers

Supervisory Responsibility:  Provides training and leadership functions for daily supervision of retail associates. 
Qualifications Required
Experience working in a retail or clothing store is desirable.
Required Knowledge And Skills

• Ability to supervise others and provide a learning environment. 
• Ability to read, write and communicate in English. 
• Ability to lift and move 40 lb. loads 
• Knowledge of what items are acceptable products and what are unwanted items. 
• Use of hand trucks and hydraulic lifters and other machinery. 
• Ability to communicate in a positive manner. 
• Knowledge of HOPE and ability to communicate information about HOPE 
• Ability to stand at a work station for long periods 

Environmental Conditions
Store environment.  Constant physical activity, lifting, moving and sorting large loads of materials all day long. May be exposed to dirt and dust.
Do you have what it takes to make a difference? Inspire and be inspired! Hope Services takes immense pride in maximizing our employee engagement. Will you join us??
Visit www.hopeservices.org to find out more about us and the people we serve.
Hope Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees not regardless of, but with consideration and appreciation for race, color, religion or belief, national, social or ethnic origin, sex, age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family or parental status, or any other status.