Ambulatory Care Department Supervisor Rn, Gastroenterology And Endocrinology (Garfield)

• Recommends and evaluates processes to improve systems and patient care results across the continuum of care.
• Assists in managing and resolving human resource, labor relations, employee and department safety, and risk management issues.
• Collaborates with physicians, department chief and nursing manager in developing the appropriate level of patient services and the day-to-day operations of the department.
• Establishes and maintains effective, collaborative relationships with physicians and other departments.
• Supervises use and maintenance of equipment, supplies and medications.
• Assists managers/assistant managers in developing and maintaining the competency of all department staff.
• Measuring and improving internal and external customer satisfaction.
• Assists in developing and monitoring budgets and resource allocations and financial performance and identifies and recommends strategies to reduce costs and improve quality of care/service.
• Supervises and maintains patient care and quality service standards to meet members' and internal clients' expectations.
• Ensures staff provide highest quality of care which complies with the Nurse Practice Act, TJC, federal/state/local requirements.
• Collaborates with nursing and other departments to resolve patient care issues, meet access demands, provide convenient hours of operation, improve the cost structure and develop consistent policies and procedures.
• In assigned area/function, supervises the operations and delivery of patient care services.
• Supervises and monitors the implementation of departmental polices and procedures which support the goals and business objectives of the department and organization.
• Acts as patient advocate resolving patient care issues.

• Minimum one (1) years of clinical nursing experience in outpatient care required or other relevant clinical experience required

• Minimum one (1) years of supervisory or leadership experience required.

• High School Diploma or General Education Development (GED) required.
• Graduate of an accredited school of nursing.
• Bachelor's degree in nursing or health care related field such as management OR four (4) years of experience in a directly related field.

• Current California RN license required.
• AHA BLS required.

• Demonstrated knowledge of Nurse Practice Act, TJC, and other local, state, federal regulations.
• Must be able to work in a Labor/Management Partnership environment.

• Clinical specialization in area of practice (e.g., pediatrics) preferred.
• GI Experience Preferred.

Notes:

• Locations include GSC, SAM, OTM, SDMC, Zion and future GI locations, addl. Endo locations as needed.
• Can include wknd/evngs.