Retail Operations Manager Jobs

LEGENDS
Founded in 2008, Legends’ operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit www.Legends.net and follow us on Twitter and Instagram @TheLegendsWay.
GLOBAL HOSPITALITY
We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops and a warm welcome at every turn.
THE ROLE
The Retail Operations Manager is responsible for the overall operation of retail stores/kiosks. The Retail Operations Manager provides excellent customer service and looks for creative ways to operate effective and efficiently. The Retail Operations Manager reports to the Assistant Director of Merchandise and is based out of AT&T Stadium in Arlington, TX.
Essential Functions

• Excellent customer service and communication skills
• Train/coach new associates in regards to daily tasks
• Assist in purchasing, data driven
• Responsible for facilitation on game day and non-game day staffing needs
• Ability to work independently and/or in a team environment
• Accountable for game day concourse and daily retail operations
• Manage set-up, take down and logistical components of product movement
• Adhere to all security, control and safety procedures set by AT&T stadium officials
• Maintain knowledge of current and upcoming merchandise, sales and promotions, policies regarding payment and exchanges
• Responsible for facilitation and counting of month end physical inventories
• Responsible for store sets and product levels in all remote locations, detail oriented
• Complete other duties as assigned by the Assistant Director of Merchandise

Qualifications
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must have computer skills: Microsoft Word, Excel, Outlook, Powerpoint
• Ability to manage appropriate steps to get projects completed; has strong abilities to organize people and processes; can create a plan for resourceful workflow
• Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives
• Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.
• Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; creates and builds positive and productive relationships
• Ability to work all events, including: extended hours, nights, weekends, and holidays.
• Can be trusted to act in a manner that is truthful and values direct, honest communication at all levels of the organization

Compensation
Competitive salary, commensurate with experience, and a generous benefits package that includes: medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On site
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.