Retail Customer Service - Donor Greeter

PAY RATE: $16.50/hour

SUMMARY:

The Donor Greeter is responsible for general donation door related duties including accepting donations, providing excellent customer service, and maintaining a clean, neat and safe work environment. They are also responsible for the separation of goods by category at the donation door.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist customers in bringing donations inside.
• Handle customer concerns in a courteous and respectful manner, while following retail policies. Seek assistance of supervisor, when necessary, to resolve concerns.
• Greet customers in a friendly and enthusiastic manner.
• Act as a positive member of the team at the store by receiving and providing ideas or concerns to coworkers and management in a timely and supportive fashion.
• Perform other duties as assigned by supervisor.
• Ensure accurate donation log reporting.
• Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor)
• Sorts donations into proper equipment for processing and transportation
• Properly labels all equipment
• Maintain a friendly, helpful attitude toward the customer at all times.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. This position is required to work nights, weekends and holidays.

WORK ENVIRONMENT:

While performing the duties of this job the employee is usually working in a comfortable and store environment. At times this employee may be exposed to the outside environment when receiving donations. The employee will also be exposed to the donation processing area which is a factory-like environment.

EDUCATION AND/OR EXPERIENCE:

• Previous retail experience preferred
• High school diploma or GED preferred

Goodwill of the Finger Lakes and its subsidiaries encourage diversity in the workplace; we are an Equal Opportunity Employer.

Minority/Female/Sexual Orientation/Gender Identity or Expression/Veteran/Disability

Brand: Goodwill
Address: 1635 North Wilson Rd Macedon, NY - 14502
Property Description: 407 - Macedon - 1635 North Wilson Rd - Macedon
Property Number: 407