Retail Administrative Assistant Jobs

Overview
Goldbelt, Incorporated is an urban, Alaska Native, for-profit corporation with offices in Juneau, Alaska and Herndon, Virginia. Its primary purpose is to manage assets and conduct business for the benefit of its 3,900 Alaska Native shareholders. We are now accepting applications for the 2023 Season. SUMMARY Goldbelt Tram is seeking a Retail Administrative Assistant. The Administrative Assistant performs a wide range of administrative and office support activities to facilitate the efficient operation of the organization. This is a seasonal position from April to the end of the cruise ship season.
Summary:
Goldbelt Tram is seeking Retail Administrative Assistant.
Responsibilities
Essential Job Functions:

• Maintain all records and filing systems.
• Make recommendations to management on events and/or other items as needed. Performs other incidental and related duties as required and assigned.
• Data entry of new merchandise.
• Answer phones, screen calls, take accurate messages, or answer routine questions. Photocopy, fax, or mail correspondence as appropriate.
• Access files to fill requests for information and documents.
• This includes written responses to routine inquiries.
• Give and receive information requiring independent judgment or discretion regarding specific business of the company, by telephone or direct personal contact. Maintain confidentiality of all company business.
• Prepare outgoing mail.
• Resolve administrative problems and inquiries.
• Codes invoices and scans them to AP after entering them on spreadsheet.
• Verifies all invoices with shipments before requesting signature for approval. Couples shipping invoices with supplier invoices for correct COG.
• Receive and direct visitors and clients.
• Coordinate maintenance of office equipment.
• Process, sort, and distribute incoming mail.
• Web sales and shipping merchandise.
• Brief management on events relating to the company status.
• Compose correspondence, memos, reports, and emails.

Qualifications
Necessary Skills and Knowledge:

• Ability/willingness to learn and relay information of interest to visitors such as local history, people, culture, geography, etc.
• Excellent written and verbal communication skills.
• Ability to meet time and attendance requirements.
• Proficient in MS Word, Excel, and POS systems.
• Ability to work directly with the public, providing information and assistance on a daily basis.
• Ability to work all different shifts including holidays and weekends.
• Ability to handle stress under pressure.
• Ability to provide quality customer service.
• Excellent attention to detail.
• Must have a clear working knowledge of company policies and practices including all post operations.
• Very good understanding of business practices.
• Filing and recordkeeping skills.
• Good planning and organizational skills.
• Ability to work well as a member of a team.
• Ability to prioritize projects and work accurately under stress or with frequent interruptions.
• Good problem-solving skills.
• Able to comprehend and correctly follow and apply oral and written instructions, procedures and guidelines Ability to operate standard office equipment and personal computer based workstations.

Minimum Qualifications:

• High School Diploma or equivalent.
• One (1) year of experience that includes administrative tasks such as greeting clients, answering multi-line telephone, typing, filing, sorting mail, entering data, receiving payments and maintaining logs.
• Ability to successfully pass a background check.

Preferred Qualification:

• Two (2) years high volume cash handling experience.
• Two (2) year administrative or clerical background.
• One (1) years on any POS system, RMS preferred.
• Prior Tram Retail experience. Four (4) years customer service experience.

WORKING CONDITIONS Constant movement in/out of an aerial tramway and lift operation, cabin up/down an 1800 ft.; constant exposure to extreme heights, and periodic exposure to dangerous equipment during emergency evacuations or power failures. Constant public interaction and communication, and must be able to lift/move up to 50 lbs, constant bending, lifting, stooping is required to maintain adequate supplies. The Tram is a non-smoking facility with designated outside smoking areas.