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Restaurant Asst. General Manager - Start At $65,500 To $80,520
Recruited by Red Robin 1 year ago Address Bothell, WA, United States

Restaurant Assistant General Manager Starting At $65,500 - 70,000+ A Year!

Company

Red Robin

Address Bothell, WA, United States
Employment type FULL_TIME
Salary
Category Restaurants
Expires 2023-09-21
Posted at 8 months ago
Job Description
Our Assistant General Managers not only have an appetite for bottomless fun & compassion for our crazy loyal guests, they also maintain high standards in restaurant cleanliness, building maintenance, sanitation, food quality, and are a superhero for our guests. The AGM holds the title of master motivator, coach, and delegator of duties onto Associate Manager(s) and/or Shift Supervisor(s). The AGM is truly second in command of the business with responsibility for overall operations and performance in the GM’s absence.


At Red Robin, we believe the responsibilities of an AGM should also represent our BURGER values:


Bottomless Fun


  • Have a cheerful spirit while also championing and adhering to all company standards and policies including the code of conduct, attendance, uniform and appearance policy.
  • Be the delegator of duties and follow up on tasks while remaining accountable overall for the restaurant and Team Members to make sure our guests continue to love coming to Red Robin.
  • Be a champion of culture and bottomless fun while directly supervising on average 50-75 Team Members, and Associate Manager(s) and/or Shift Supervisor(s).


Unwavering Integrity


  • Immediately communicate equipment problems, practice good preventative maintenance on store assets.
  • Do the right thing, even when it’s tough or no one is looking: adhere to federal, state and local laws in addition to company policy, protect company assets, and hold Team Members accountable to these standards.
  • Maintain our gold standard by preparing end of shift reports including daily labor, food cost and daily sales.
  • Ensure adherence to company cash handling and payment processing procedures.
  • Regulate compliance with work authorization, liquor service, wage and hour laws and break requirements where applicable.


Relentless Focus on Improvement


  • Since we are always striving to be better, regularly measure and evaluate service standards by using various feedback tools to develop and implement plans for continuous service improvement.
  • Optimize profit by scheduling HOH labor efficiently and ordering food and supplies to maintain appropriate inventory, portion correctly, minimize waste, etc.
  • When appropriate prepare and conduct one to ones to give feedback and take any necessary disciplinary action in line with company standards.


Genuine Spirit of Service


  • Responsible for HOH operations (hiring, scheduling, cost management, ordering, etc.)
  • Unbridled hospitality and personal connections are in our DNA – exercise good judgment and decision making in escalating concerns and aggressively resolve issues.
  • Increase sales by ensuring guest satisfaction and prompt problem resolution by going above and beyond to meet our guests needs.
  • Ensure complete and timely execution of corporate & local restaurant marketing programs including off premise catering and sales.
  • We believe in a total team mentality, expect to spend limited time performing hourly FOH/ HOH functions including food preparation, cooking, cleaning, serving and greeting our crazy loyal guests when needed.


Extraordinary People


  • Remarkable people make us better: The Restaurant Management Team is responsible for the selection, on-boarding and retention of Associate Managers, Shift Supervisors & Team Members through motivation, recognition, coaching and development.
  • Honor our Team Members by setting performance expectations and monitor training process to ensure quality of training.


Recognized Burger Authority


  • Conduct line checks and ensure the cleanliness of the restaurant by adhering to specified standards, passing Health Department audits with exceptional ratings, and training staff on proper sanitation guidelines.
  • Ensure that Team Members avoid cross contamination, improper food handling and/or storage practices, etc., through proper training and supervision.
  • Make sure we are the gold standard in taste, quality, and presentation by complying with OSHA, local health and safety codes as well as Company safety and security policies.
  • Maintain food quality standards for the restaurant – because nobody does burgers as well as we do.


Sounds Great! What’s the catch?


  • Serv Safe certified recommended.
  • Must be able to obtain alcohol service permit where required by law.
  • Minimum of 1 year full service restaurant leadership experience preferred (some exposure to P&L and sales building a plus).
  • Highschool diploma or equivalent required, some college preferred.
  • Reliable transportation required.
  • Must be able to work a flexible schedule including opening, closing, weekends and holidays.
  • Must be at least 21 years of age.
  • Salary level is determined by relevant experience.


Superhuman powers not required, but you should expect:


  • Expect to work with computers, iPad technology for inventory, calculators, copy machines, printers, desk supplies, cash drawers, food products and cooking equipment.
  • Frequent hand washing required.
  • Exposure to cleaning chemicals, heat and a/c, & freezer.
  • Must wear personal protective equipment as required by Red Robin and or mandated by federal, state and local regulatory authorities.
  • Twists and reaches regularly. Grasps objects to move or manipulate them frequently.
  • Stands and walks constantly.
  • Listen to and comprehend Team Members and guests over background & equipment noise.
  • Lifting to 10lbs frequently and up to 50lbs occasionally; Lifting overhead frequently.


Be better for being here as a Red Robin Manager and enjoy:


  • Paid time off.
  • Awesome discounts on great things like computers, cell phone plans, event tickets (concerts, sports, events, etc...) & more!
  • Comprehensive training program.
  • Free meal during your shift, 50% discount on Red Robin food and 25% for your family when you want to come in on your time off!
  • Flexible work schedules.
  • 401k savings plan plus a company match with immediate vesting.
  • Closed on Thanksgiving and Christmas!
  • Referral bonuses for bringing new members to our team.
  • Health, vision, and dental insurance plans.
  • Quarterly bonus potential (based off achieving sales and profit goals).


Red Robin is an Equal Opportunity & E-Verify Employer


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