Regulatory Operations Analyst Jobs

Duties:

· The Regulatory Operations Analyst position will be responsible for supporting the team's day-to-day operations of the STR regulatory compliance program.

· Primary responsibilities include responding to regulatory enforcement requests, fulfilling ongoing platform data-sharing obligations, leveraging internal tools to take compliance actions, and supporting investigations at internal teams' requests.

· Ensure regulatory enforcement requests are resolved in a timely manner

· Deliver recurring data reports to governments by following standard operating procedures

· Leveraging internal tools and technology to meet compliance obligations

· Provide support to frontline customer support teams when they have inquiries about STR regulatory compliance issues

· Triage internal and external escalations in a professional, detail-oriented, and urgent manner

· Perform ad-hoc compliance reviews and reporting

Requirements:

· 2 - 4 years experience in investigations and resolutions in a related industry or college degree

· Ability to maintain confidentiality of sensitive or privileged information

· Excellent investigation skills and extreme attention to details

· Experience working and coordinating efforts with multiple stakeholders

· Ability to quickly review, understand and synthesize dense information in a clear and concise manner

· Quick learner, operates with urgency and curiosity, and evolves your knowledge as new information becomes available

· Take ownership and accountability of your work and focus on improvements with a problem solving mindset

· Strong verbal and written communication skills

· Comfortable working within an ambiguous & evolving space

Preferred Qualifications:

· Previous experience with SQL, Superset, and other data analytics tools

· Background in investigations and resolutions on a Trust, Regulatory, Compliance, or Customer Support team at another technology company

· Previous project management experience is a plus

Compensation:

· $30.60-40.80/hr W-2