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Regional Manager - Multifamily Property Management

Company

Fairfield Residential
Address , Austin, Tx
Employment type FULL_TIME
Salary $102,000 - $126,000 a year
Expires 2023-07-18
Posted at 11 months ago
Job Description
Regional Manager - Multifamily Affordable Property Management
At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional and luxurious apartment living. Among the most experienced multifamily companies, Fairfield has developed and acquired over 1000 communities since 1985. We are an award-winning company that proudly employs nearly 1,300 associates who are dedicated to serving our customers at our apartment communities located in over 30 markets nationwide.
We have a great opportunity for you to work side by side with our passionate, bright and highly experienced professionals in the Multifamily Housing industry.
Education/Certificates:
  • CAM or CPM certification preferred
  • Valid driver’s license required
  • High school diploma or equivalent required; Bachelor’s degree preferred
  • Real Estate License preferred
One or more of the following designations strongly preferred:
  • Certified Credit Compliance Professional (C3P) Designation preferred
  • Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation preferred
  • Housing Credit Certified Professional (HCCP) Designation preferred
Experience:
  • Experience in writing and maintaining budgets
  • Experience with Tax Credit Compliance, EIV, and HUD Section 8 subsidy programs required
  • Experience with New Build Lease Up required
  • Minimum of five years of progressive multifamily property management experience
  • Experience with Resyndication / Redevell
  • Prior experience preparing for a REAC inspection, as needed for HUD properties
  • Multi-site management experience preferred
  • Experience in a leadership position and proven ability to develop and manage a successful team
  • Bilingual English/Spanish a plus
  • Experience using Yardi or other related property management accounting software
Skills, Knowledge & Abilities:
  • Strong typing skills.
  • Strong knowledge of Yardi or other property management accounting software.
  • Professional verbal and written communication skills.
  • Strong understanding of federal, state and local fair housing laws and provisions.
  • Detail oriented; ability to manage conflicting priorities and to adjust priorities on a daily basis.
  • Strong leadership and management skills; ability to direct a team.
  • Ability to set, manage and meet goals and deadlines on a consistent basis.
  • Superior customer service skills including the ability to manage difficult customers and/or situations.
  • Strong understanding of financial statements (budget, financial reports, P&L statement, general ledger, etc.).
  • Strong math and accounting skills.
  • Strong knowledge of Microsoft Outlook, Word, and Excel.
  • Must have knowledge of REAC and MOR compliance
  • Strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and maintain fiduciary responsibility.
  • Strong attention to detail, organizational and time management skills.
  • Ability to read, write, understand, and communicate in English.
  • The ability to read and understand regulatory agreements
  • Ability to exercise independent judgment.
  • Ability to travel and work a flexible schedule to include weekends, evenings, and holidays.
Essential Duties:
  • Develops, executes and monitors each property’s operation budget. Compiles and analyzes data to manage property budgets and adjusts based on progress toward objectives and company goals.
  • Approves and submits timesheets, commissions and bonuses timely and accurately.
  • Completes and communicates evaluations of associates and makes recommendations for salary increases and/or advancement.
  • Ensures the effective execution of lease renewal strategies as well as resident retention plans.
  • Coordinates with New Construction regarding status of project, if applicable.
  • Develops, implements and monitors marketing plans for each property based on analysis of competitive properties. Assists each property in advertising and promotion needs to maximize marketing plans.
  • If applicable, ensures that all bond or tax credit requirements are monitored regularly and are in full compliance.
  • Holds regular staff meetings to ensure communication is received timely and consistently by all team members and to keep associates informed and engaged.
  • Complies with all Fairfield standards, applicable health and safety rules and regulations, as well as applicable local, state and federal laws.
  • Makes a practice of reviewing the monthly operating statements with the Community Managers, to ensure that property is operating within the parameters of the approved budget. Makes suggestions to control expenses and manage the property at maximum cost effectiveness. Discusses any variances with the Community Manager.
  • Conducts timely visits and personally inspects each property on a regular basis. Ensures marketability of the community, both interior and exterior. Records deficiencies, including liability concerns and safety hazards, and ensures necessary action is taken. Maintains written record and reports, as required.
  • Ensures ongoing and up to date knowledge of all market conditions. Regularly monitors market trends and portfolio competition.
  • Coordinates with Redevelopment regarding ongoing property and unit renovations, if applicable.
  • Works with Community Manager to ensure budgeted occupancy levels at budgeted rental rates and in conjunction with other property goals.
  • Collaborates with and utilizes resources from support departments to improve and impact revenue, marketing strategies, leasing efforts, occupancy, and resident retention.
  • Assigns tasks and delegates work, monitors job progress and work flow, appraises work performance. Conducts regular audits to ensure overall compliance.
  • Responds to escalated resident complaints in a professional and timely manner.
  • Resolves associate disputes in a professional and timely manner, promotes associate retention, and controls associate turnover.
  • Interviews, hires, trains, supervises, counsels and terminates staff in accordance with company policy.
  • Reviews and approves vendor contracts.
  • Completes company required training by established deadline.
  • Communicates with owners, Asset Managers and Corporate associates, providing necessary updates, as required.
  • Ensures that all general liability, workers comp and property loss claims are documented and reported timely and accurately.
  • Assists Community Managers in achieving and maintaining budgeted occupancy.
  • If applicable, participates in scheduled Lease Rent Optimizer (LRO) calls, completes required reporting, and makes pricing recommendations to maximize rental income.
  • Work with the compliance team to ensure Community Managers are meeting the affordability requirements required on the properties.
  • Prepares and conducts corporate or investor tours.
  • Consistently demonstrates exceptional leadership, coaching, guidance, ongoing feedback and motivation to staff. Ensures adherence to company policies and procedures.
  • Performs routine audits of on-site files and records and corrects problem areas with the Community Manager.
  • Assesses each property to determine proper staffing requirements and makes recommendations.
  • Any other duties or responsibilities that may be assigned.
  • Reviews social media websites to ensure online reputation management.
  • Ensures that all associates under area of supervision are up to date with training; have a strong understanding of the company’s policies and procedures, including all fair housing laws, the operations manual (SOP), and employee handbook.
  • Cross trains, coaches and develops qualified candidates for future opportunities within the company.
Why consider us?
  • Competitive Salary and Benefits Package.
  • Award Winning- Fairfield is recognized for our customer service, training and professionalism.
  • Cutting Edge Technology- Fairfield utilizes innovative property leasing and accounting software that maximizes productivity.
  • Environmentally Aware- Fairfield leads the industry through our Living Green Program and our LEED Certified communities.
  • Careers are made at Fairfield- We are committed to developing our staff through our robust in-person, online and social training. Promotions from within are encouraged.
#LI-JULIA
Estimated Rate of Pay:
$102,000.00 - $126,000.00
This position is exempt; the range above reflects annual salary.
The pay range displayed for this position is determined by skills and experience required, location and job complexity*. Potential job offers may vary based on the skills, education, and experience an individual candidate holds. This range reflects base rate only, and does not include allowances, perks, commissions or bonuses applicable to this position (if any). In addition to base salary, Fairfield offers all full time associates the following, upon meeting eligibility requirements:
  • Medical, dental & vision insurance
  • Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
  • Matched 401(k)
  • Flexible spending account
  • Life insurance
  • Pay range is a calculation based on a midpoint price. Fairfield complies with all wage and hour laws, including minimum wage and salary exempt requirements.