Regional Events Manager Jobs

Why Work for Us?

The Michaels Companies, Inc., is North America’s largest arts and crafts specialty retailer. Together the teams in our stores, distribution and manufacturing centers, and support center work together to help our customers make creativity happen. We offer career growth, benefits packages, retirement plans, tuition reimbursement, and more. Michaels Team Members also enjoy a wide variety of ways to save including discounts at our stores, select fitness and childcare centers, restaurants, hotels, and more.

We're here for the makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world!

We are currently recruiting for a Regional Events Manager - this position is remote.

Our Support Center (Global Headquarters) is located in Irving, TX.

Potential Candidate:

• Able to travel up to 75%
• Must be (ideally) Located in CA (or in Utah or Nevada)

What will you be doing?

The Regional Events Manager is responsible for the recruiting, interviewing, training/development, execution and KPI tracking of the in-store class instructors in their region. Areas of focus include support of class instructors, helping scale the in-store class program, managing inventory needs, training and development, and class KPI tracking.

How will you do it

Recruiting:

• Work with Store teams and recruitment to actively attract instructors to the Michaels class program
• Coordinate coverage for stores without a Lead Instructor.

Training and Development:

• Partner with Store Education Content Designer on instructor goals and growth plans.
• Provide development opportunities for instructors
• Partner with lead instructor for the region to host training and ensure training is up to date
• Provide coaching to instructors, as needed
• Partner with Manager – Education Programs – In-Store to build and update training
• Hold instructors accountable for training and development

Execution:

• Oversee the overall execution of the in-store class program for the stores in the assigned region
• Monitor and track supplies for the region to ensure adequate stock for the stores to complete the classes
• Monitor and track supplies for the region to ensure adequate stock for the stores to complete the classes
• Communicate and reinforce all in-store marketing standards across stores
• Work with stores to ensure marketing is driving classes and troubleshoot any problem areas
• Partner with Store Education Content Designer to identify issues and potential replacements or permanent changes
• Monitor, track and report out on key KPIs and metrics for the in-store class program
• Partner with Store Education Content Designer to identify issues and potential replacements or permanent changes
• Identify any issues and troubleshoot with partnership from store education content designer and store manager
• Communicate and reinforce all in-store marketing standards across stores
• Identify any issues and troubleshoot with partnership from store education content designer and store manager
• Work with stores to ensure marketing is driving classes and troubleshoot any problem areas

What Skills you will need to do your job?

• Travel required - Able to travel up to 75%
• Bachelor’s degree in Marketing, Communications, Operations, or related field preferred
• Training experience preferred
• Inventory/Supply ordering preferred
• 1+ years management experience with a minimum of two direct reports
• 3+ years of relevant experience
• Strong in all Microsoft Suite Applications: Work, PowerPoint, Excel, and Outlook
• Inventory Planning preferred
• Experience managing a team remotely or on a hybrid work schedule

Other

• Excellent written and communication skills
• Strong interview skills
• Ability to organize and execute multiple projects
• Strong attention to detail
• Ability to work under pressure and meet deadlines
• Ability to work independently
• Experienced analytical skills
• Ability to effectively communicate
• Demonstrates servant leadership and ability to coach a variety of personalities