Receptionist Jobs

Receptionist
Casual
Title: Receptionist
Status: Casual (Less than 19 hours/week)
Shift: Days/Shifts vary. Weekend and Evening availability required.
Location: Greensburg
What does Redstone offer me?

• Comprehensive benefits including opportunities for Tuition Assistance, On-going Career Development and Employee Recognition Programs!
• Redstone puts people before tasks: Staff are connected and part of a team of caring, hard-working professionals!
• A shared Vision to be difference makers and world changers for our residents, clients and the community.

What will I do as an employee with Redstone?
As a Receptionist, supporting the Redstone mission will include the following responsibilities:

• Greets on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
• Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
• Receives, sorts, and routes mail. Updates resident mailbox slots as needed.
• Processes incoming residents; creates a mailbox tag; adds the resident's name to the birthday and telephone lists; enters the MRN number in the file; creates forwarding labels for mail and types a welcome letter from Social Services. (Greensburg Campus)
• Checks monitor screen to ensure that no one outside is in need of assistance. Greensburg: Releases lock on door at the Veranda entrance when visitor does not know code. On Saturdays, 8:00am to 10:00am and 2:00pm to 7:00pm release doors at North Huntingdon and Murrysville. On Sundays, 8:00am to 7:00pm release doors at North Huntingdon and Murrysville. Notification of need to release doors received via phone and surveillance cameras.
• Takes and delivers messages or transfers call to voice mail when appropriate personnel are unavailable.
• When meal vouchers are requested by visitors, receptionist produces and forwards payments to finance department.
• Uses computer to type labels, memos, correspondence, schedule calendars, beauty salon appointments and care conference letters (Greensburg Campus), reports, and other documents when requested by various departments.
• Updates information when an individual is no longer a resident; removes the resident's name from the birthday and telephone lists; adds the resident's name to the memorial board if deceased. (Greensburg Campus)
• Notifies Maintenance, Nursing, and Activities of resident and employee requests or needs via e-mail.

What do I need for this role with Redstone?

• The ability to concentrate for extended periods of time
• Uses e-mail to communicate with others internally and externally. Individual should also have working knowledge of spreadsheet and word processing software for creating reports and correspondence
• High school diploma or general education degree (GED); or one to three months of related experience and/or training as a receptionist; or equivalent combination of education and experience
• Ability to read and interpret phone directories, business correspondence, safety rules, operating and maintenance instructions for office equipment, and corporate policies and procedures. Ability to write routine reports and correspondence for various departments. Ability to effectively present information (such as phone numbers, Redstone services, and directions) in one-on-one and small group situations to callers, visitors, employees, and residents
• The ability to shift focus from one task to another
• The ability to get along with others

What makes Redstone unique?

• Our collaborative approach modeled by our Leadership reflect our Core Values: Respect, Quality, Truth, Teamwork, Life Balance and Life-Long Learning.
• Serving Westmoreland County since 1980, Redstone is a name people have grown to know and trust. We offer a full array of services for ages 55+ from Retirement Living, Personal Care, Long Term Care & Rehabilitation, and Redstone@Home Hospice, Home Care & Home Health Services.
• A non-profit faith-based organization, Redstone employs a philosophy based upon a ministry of caring and treating each resident with respect and dignity.

Redstone Presbyterian SeniorCare and its Affiliates is an Equal Opportunity Employer and follows a practice of affirmative action in promoting equal employment opportunity. Redstone Presbyterian SeniorCare and its Affiliates do not discriminate on actions involving recruiting, hiring, training, on-the-job treatment and promotion.