Receptionist Jobs

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Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Greets guests and visitors, offering assistance when entering the building
• May perform light typing, proofreading, data entry or printing
• Receives deceased belongings from family and follows chain of custody procedures
• Immediately notifies and involves management with customer service and security issues
• Answers, screens, and routes incoming calls to appropriate staff members
• Receives incoming mail and packages
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Experience

• Proficient at operating telephones, fax, copier
• Six months general office, receptionist, or administrative support experience preferred

Knowledge, Skills and Abilities

• Position continually requires demonstrated poise, tact and diplomacy
• Professional interpersonal skills to handle sensitive and confidential situations
• Clear and professional speaking voice and tone
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours
• Working knowledge of MS Office Suite

Postal Code: 85009

Category (Portal Searching): Administration and Clerical

Job Location: US-AZ - Phoenix

Job Profile ID: F00238

Time Type: Part time

Location Name: Greenwood/Memory Lawn Mortuary & Cemetery