Receptionist Jobs

Overview

Smile, You’ve Found Us!

8a-5p Monday - Friday

Are you passionate about caregiving? Would you like to work with the best team in the world? If so, Diversicare invites you to apply.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve.

If you wish to make a difference in the lives of our patients and residents, APPLY NOW!

Full Time Benefits Include

• Referral Bonuses
• Employee Assistance Program
• Medical/Dental/Vision
• Vacation, Holiday, and Sick Time
• Excellent 401k plan
• Tuition Reimbursement
• DiversICARE - employee hardship fund
• Long and Short Term Disability
• Pay advancement program - OnShift Wallet
• Life Insurance

Diversicare provides post-acute care services to patients and residents at 61 skilled nursing and long-term care centers in eight states, primarily in the Southeast, Midwest and Southwest United States. Together, with our team of dedicated healthcare professionals, we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.

It is Diversicare’s Mission to “Improve every life we touch by providing exceptional healthcare and exceeding expectations.”

We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards.

We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm, caring, safe and professional environment for our customers and each other.

Our culture of impassioned service delivery is the Diversicare Difference .

Responsibilities

• Update and maintain corporate and facility directories.
• Respond to facility requests for business card, name badges, etc.
• Greet, announce and direct guests.
• Manage multiple phone lines and direct calls as required.
• Monitor all deliveries and notify receiving departments as appropriate.
• Maintain accurate list of telephone numbers of emergency contact and reference numbers for key personnel.
• Direct complaints to appropriate departments or individuals and maintains confidentiality.
• Assists with administrative positions as needed.
• Maintain office supply inventory for corporate office, logging invoices when received.
• Performs special projects as required.
• Process incoming and outgoing mail.
• Process/distribute company recognition cards for corporate and regional staff.
• Maintain supplies for postage meter, copy machine, fax machines, FedEx and UPS.

Qualifications

• Experience answering/directing mulitple phone lines.
• High school diploma or equivalent require; college preferred.
• Must possess excellent customer service skills.
• Must possess excellent verbal and written communication skills.
• Must be proficient in Word, Excel, PowerPoint, and Publisher.
• Must be detail oriented, be organized and prioritize appropriately.
• Previous administrative experience in a corporate setting preferred.
• Must maintain a professional appearance.

(EOE)