Receptionist Jobs

Company Overview:
Pepper, Johnstone & Company, Inc. (“PJC”) is an award-winning independent P&C insurance brokerage located in Athens, Alabama. PJC was established in 1971 as an independent brokerage and is committed to the independent distribution channel. Although domiciled in Alabama, PJC also serves clients throughout the southeastern and western United States. PJC continues to be one of the most successful and well respected firms in North Alabama and is strategically positioned for greater organizational growth. This is an exciting time in our firm’s history and if you are a self-motivated, results-driven individual that enjoys setting and achieving individual, team and organizational goals, this may be the place for you.
Position: Receptionist
Position Details:

• Compensation: Hourly rate commensurate with experience.
• Insurance Discipline: Property & Casualty – Commercial/Personal
• Relocation Assistance: Not available
• Job Duration: Fulltime (Monday - Friday)

Overall Purpose:
As Receptionist, you will be the first point of contact and first impression of our Company. A consistently friendly, professional personality along with a positive “can-do” demeanor are paramount. You will welcome clients and greet people who visit the Company. Receptionist duties include offering administrative support across the organization in the capacity of a Client Service Representative, when required.
Standards of Performance:

• Maintains confidentiality of all information related to clients, employees, carriers, alliance partners and the
• Consistently demonstrates professionalism and exceptional client-service skills both internally and externally.
• Maintains a positive and respectful demeanor.
• Actively supports and incorporates company mission and core values into daily activities.

Company.

• Demonstrates a willingness to do whatever is required for betterment of the organization.
• Reports to work on time prepared to perform duties of position at a consistently high level.

Essential Duties:

• Welcomes and greets clients/visitors as soon as they arrive.
• Screens unscheduled solicitors.
• Receives and sorts daily mail, packages and deliveries.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations established by
• Notifies company personnel of client/visitor arrivals and directs and escorts client/visitors.

the Company.

• Prepare and mail new business and renewal policies to clients.
• Build and maintain rapport with brokers, clients and insurance carrier personnel.
• Perform other clerical duties such as filing, photocopying, mailing, binding and faxing.
• Work on special projects that may be assigned by management as necessary.

Office Equipment / Software Used:

• Microsoft Windows Operating System – must be proficient in MS Word, Excel, Power Point, Outlook, and

other MS Office applications.

• Inter-office network; Internet access; e-mail – internally, with carriers, and with prospects/clients/others.
• Telephone, fax, copier, printer, document scanner and binding machine.
• Agency Management System (Applied Epic) and related programs.

Qualifications:

• High school diploma (required).
• Minimum of 5 years receptionist and administrative assistant experience (required); experience in professional

work setting (preferred).

• Ability to maintain and foster existing client relationships as well as cultivate new relationships with client

prospects is critical to success.

• Adapts quickly to change in systems, policies and procedures.
• Consistently looks for new challenges and opportunities to add value to both clients and organization.
• Strong Microsoft Office skills (preferred).
• Must possess a positive, motivated attitude; results driven personality.
• Excellent communicative skills, both orally and in writing are essential.
• Ability to prioritize multiple tasks in a fast-paced sales environment is crucial.
• Must be detail oriented, thorough, organized and efficient in executing tasks.

Submissions:
Qualified candidates are requested to send both a cover letter and current resume to [email protected]. Submissions will be reviewed and a member of our staff will contact qualified candidates for an initial phone interview. PHONE INQUIRIES ARE NOT ACCEPTED.