Quality Control Reviewer (R1289)

AgriSompo North America provides renowned, cutting-edge analytics to address risk and the risk exposures of each of its product lines. Through a deep-rooted commitment to customer service, AgriSompo North America is positioned to make a long-lasting impact on this nation’s farmers and ranchers for generations to come. The quality control reviewer plays a key role in delivering best in class customer service to its customers. This job is responsible for working reviews and verifying files to fulfill the Compliance requirements of the SRA. Quality Control Reviewers are expected to manage the field compliance required pieces of MPCI and coordinate with the Regional Quality Control Supervisor. The incumbent will primarily work with a high level of autonomy, limited supervision.

Essential Duties & Responsibilities

Job Responsibilities

• Responsible for staying abreast of understanding, interpreting, and communicating RMA and SRA rules/regulations.
• Responsible for working with agents and underwriters on any errors and corrections.
• Other duties as assigned.
• Communicates review and case determinations, including proposed corrective actions to the Regional Quality Control Supervisor.
• Perform reviews pursuant to the requirements of the SRA including but not limited to Appendix IV reviews.
• Provide oral and written communication to agents, insured’s, and adjusters regarding reviews.
• Responsible for working closely with ASNA employees and contractors on matters related to quality control reviews.

Position Requirements

Education

Required – High School/GED or equivalent experience

Preferred - Associate’s Degree in Agriculture or similar field

Experience

Preferred – a minimum of 2 years’ MPCI crop adjusting, or related crop insurance experience.

License/Certification

Required – CAPP certification or ability to obtain CAPP certification.

Knowledge, Skills, and Abilities

• Ability to make decisions using sound judgment.
• Excellent effective interpersonal, oral, and written communication skills with the ability to interact with all levels of people within and outside the organization.
• Proficient computer skills, including working knowledge of Microsoft Office Suite.
• Strong attention to detail.
• Ability to work both autonomously and effectively in a team environment.
• Ability to successfully handle multiple assignments and coordinate several projects with changing priorities.

Physical Requirements & Work Conditions

Environmental Conditions

The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. When out in the field - Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. When working in fields the ability to walk, stoop, kneel, crouch, and ascend or descend ladders.

Travel, up to 75% required during claim season (mostly regional travel). (Normal 50%) Travel distance 50 to 300 miles common, Rare travel distances over 400 miles.

Salary: $55,000 Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience.

At Sompo International, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs:

• Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution.
• Vision benefits.
• Competitive Parental Leave Benefits & Adoption Assistance program
• Pharmacy benefits with mail order options.
• Employee Assistance Program
• Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children.
• Dental benefits including orthodontia benefits for adults and children.
• 401(k) Retirement Savings Plan with competitive employer contributions.
• Tax-Free Commuter Benefit
• Tuition Reimbursement & Professional Qualification benefits.
• Health Care & Dependent Care Flexible Spending Accounts.
• Competitive paid-time-off programs, including company-paid holidays.
• Company-paid Disability benefits with very competitive salary continuation payments.

Sompo International is an equal-opportunity employer committed to a diverse workforce. M/F/D/V

Job Types: Full-time, Permanent

Pay: From $55,000.00 per year

Benefits:

• Dental insurance
• Flexible spending account
• Employee assistance program
• Life insurance
• Tuition reimbursement
• Health savings account
• Vision insurance
• Referral program
• Parental leave
• 401(k) matching
• 401(k)
• Health insurance
• Paid time off

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• Remote

Experience:

• Manufacturing: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: Remote