Quality Assurance Lead/Manager

Location: US/Canada (Remote)

About Us

At Ogon Consulting, we transform the Professional Services experience for Insurers and Insurance Software companies led by deep industry experience and a mission for excellence in customer engagement. At Ogon, we foster collaboration, nurture a good work-life balance and take pride in our work and the success of our clients. We are growing fast! If you have experience in consulting, implementation and support of commercial off-the-shelf Insurance products (Life and/or P&C), we would love to talk to you.

Responsibilities

We are looking for an experienced Quality Assurance lead with experience in managing QA services delivery for our client. You will be responsible for managing a team of QA engineers and will work with internal and client developers, business analysts and project managers to ensure quality of build prior to release.

• Work with Developers & Business Analysts to facilitate defect triage, re-tests, etc.
• Effectively communicate functional requirements to development team; follow-up to drive issues through the SDLC process
• Responsible for the analysis of project scope as it relates to business scenarios and requirements to develop a QA test plan.
• Participate in various stages of the software implementation life-cycle
• Ability to train and mentor other team members including client resources
• Responsible for coordination, testing and deployment of client application releases.
• Responsible for overall management of reported issues, test case development and test execution progress.
• Collaborate closely with other cross-functional IT teams to support delivery of software solutions to address business challenges and opportunities.
• Work with business analysts and QA engineers to create detailed test cases across one or more client accounts.
• Coordinate, plan and setup test automation where required.

Qualifications required for the role:

• Experience with Agile methodology
• Experience with test automation tools and processes
• Experience in managing a team of QA engineers
• Ability to play a leading role in a client-billable resource team
• Minimum 10 years of experience in Quality Assurance Testing and Customer Support
• Life or Property and Casualty Insurance knowledge is a preferred
• Technical know-how of JIRA software is required
• Strong written and verbal communication skills
• Experience with use cases and requirements management tools
• 4-year degree in a Computer Science, Business or a related field
• Financial application software and/or industry experience is preferred
• Demonstrate initiative in starting and completing multiple projects
• Excellent communication, interpersonal, and organizational skills
• Ability to interact and manage team members across locations in a virtual setting