Manager, Lead Quality Assurance Engineer

JDRF is the leading global organization funding type 1 diabetes (T1D) research. Our mission is to accelerate life-changing breakthroughs to cure, prevent and treat T1D and its complications. To accomplish this, JDRF has invested more than $2.5 billion in research funding since our inception. We are an organization built on a grassroots model of people connecting in their local communities, collaborating regionally for efficiency and broader fundraising impact, and uniting on a national stage to pool resources, passion, and energy. We collaborate with academic institutions, policymakers, and corporate and industry partners to develop and deliver a pipeline of innovative therapies to people living with T1D. Our staff and volunteers in chapters across the United States and our five international affiliates are dedicated to advocacy, community engagement, and our vision of a world without T1D. For more information, please visit www.jdrf.org or follow us on Twitter @JDRF.

As a JDRF team member, you can look forward to interesting and challenging work, building strong relationships with fellow staff and our network of volunteers, and having a meaningful impact on the lives of everyone affected by this devastating disease. JDRF supports a diverse and inclusive workforce and is an Equal Opportunity Employer.

The Quality Assurance Manager will be responsible for the overall quality of our software delivery. This position will be responsible for ensuring that our software that is running in production is bug-free. This role will build a quality assurance framework for other team members to follow to adhere to. They will be managing several QA resources to ensure that quality processes are followed across the various scrum teams. The incumbent will be a champion of agile, documentation of testing, automated testing. The Lead Quality Assurance engineer will be a champion of collecting granular data points to enable data driven decisions.

SPECIFIC RESPONSIBILITIES:

• Test, and sign-off on functional tickets based on requirements.
• Use data driven approach to monitor health of production issues and resolving root causes of production issues.
• Communicate with team members and leverage data to show deficiencies in our software development practices.
• Triage production issues and communicate out updates to relevant stake holders.
• Experiment with new practices and frameworks to improve team outcomes.
• Work with our cloud / devops engineer to facilitate automated testing during build / deploy process.
• Contribute to the advancement and improvement of agile practices within the organization.
• Effectively estimate & manage QA testing during sprint planning.
• Effective communications on how to replicate production issues.
• Build / document testing scenarios.
• Contribute to agile activities and ceremonies and lead the point estimation for testing.
• Reduce production related bugs.
• Implement code quality tools and monitor code quality, code issues.
• Build an automation testing framework that can be used by other scrum teams.
• Document testing scenarios and leverage JIRA and Confluence as a documentation repository

EXPERIENCE & REQUIREMENTS:

• Deep knowledge of agile practices, frameworks, and techniques.
• Strong communication and presentation skills.
• Proven track record for building a thorough Quality Assurance program
• Strong analytical and problem-solving skills.
• Experience with agile planning and development tools (e.g., JIRA, Confluence, Rally).
• Coaching skills and ability to motivate teams.
• Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
• Experience developing automation, load testing.
• Demonstrated experience managing QA engineers (FTEs, and/or offshore consultants).

EDUCATION:

• Bachelor’s degree (or equivalent years of experience).
• 5-7 years of experience with quality assurance development

Targeted salary range: $115 - $127

Essential Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl.

The employee must occasionally lift and/or move up to 25 pounds, and infrequently up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

The noise level in the work environment is usually moderate.

Additional information:

To protect the health and safety of our staff, employees, regardless of position, are required to be fully vaccinated for COVID-19 and have a COVID-19 booster shot (excluding states where prohibited). Requests for medical, religious, and other exemptions will be considered on an individual basis. JDRF will comply with all federal, state, and local laws.

JDRF supports a diverse and inclusive workforce.
JDRF is an Equal Opportunity Employer.
All your information will be kept confidential according to EEO guidelines.