Project Coordinator, Us Jobs

Who we are

Olink Proteomics is a rapidly growing life science company committed to advancing the understanding of human diseases through proteomics. We are dedicated to innovation, quality, rigor and transparency, providing outstanding solutions and support for human protein biomarker discovery.

The vital role of proteins in understanding human biology has been recognized for many decades, but technological limitations severely restricted the comprehensive investigation of the huge number of proteins that could be important in different biological processes and diseases. With Olink, scientists can now simultaneously measure thousands of human proteins using just a few µL of blood sample, with highly specific, thoroughly validated assays that cover a very wide dynamic range (fg/mL to µg/mL).

In a few years, Olink has grown rapidly from a small, Sweden-based company offering assays for a few hundred proteins, to a NASDAQ-listed organization with a strong global presence, a broad portfolio of flexible protein biomarker solutions and library of high quality, thoroughly validated assays that covers ~3000 proteins.

For more information about Olink, please visit www.olink.com

Position Description

A Project Coordinator acts as a liaison between Olink's Analysis Service (AS) lab, the Business Development Manager (BDM), and the customer to maintain a clear line of communication ensuring timely completion of individual studies.

This is a multi-faceted role requiring excellent communication, time management and collaboration through cross-functional teams.

Primary Responsibilities

• Participate in regular business reviews, all hands, or planning meetings as needed.
• To attend calls or meetings with the customer, BDM and Support.
• Update Salesforce, internal Kanban, and any additional interfaces according to criteria and timeline.
• If necessary, follow up with legal team regarding turnaround time for documents in progress.
• Establish clear and consistent communication with customer, including defining expectations of the customer, Business Development Manager (BDM), and Analysis Service (AS).
• Update the customer and BDM in a timely manner and in clear terms if there are changes in expected timelines, cost, or deliverable.
• Maintain positive relationships with clients and ensure client satisfaction through superior service.
• Collaborate with other lead professionals to ensure design and documentation are in accordance with company standards and client expectations.
• Manage and review the logistics of studies (getting projects out of quarantine, project composition, conveying timelines, and tracking project progress.)
• Manage and review paperwork related to the studies (sample manifests, work order, specific sample release documents, etc.).
• Assist in the creation of SOP and work instructions related to that of the Project Coordinator position.
• Identify, implement, comply with, and maintain applicable company safety, environmental and quality standards, procedures, and policies and other relevant legislative and regulatory requirements.
• Develop and track activities against project timelines.
• Produce clear and concise written communication.
• Maintain effective integrated project execution strategies and plan.
• Coordinate projects from “Quote Accepted” to “Experiment Started".

Qualifications/Skills

• Documented experience in Microsoft Office and Salesforce programs and an ability to learn other software and systems.
• Experience with laboratory work, preferentially routine work with large sample sets and/or service organizations is a plus.
• University degree within the Life Sciences field or equivalent.
• Several years of experience in Project coordination or Project Management, preferably in the Life Science field.

Personal skills:

• Demonstrated strong communication skills, both oral and written.
• Ability to balance multiple projects and be flexible in day-to-day work tasks.
• Ability to meet customers in a professional and customer-friendly way.
• Thorough, self-motivated, and pro-active team-player with an interest to work across teams and disciplines.
• Strong organizational skills and attention to details.