Project Coordinator - Network Development And Customer Experience

Description

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

UNC Health is built on our Carolina Care philosophy and empathy for our patients. We also strive to ensure that obtaining access to and navigating our health system should be consistent, easy, intuitive and timely. Join us in placing UNC Health on a trajectory to be an industry leader in Customer Experience, Network Development and Physician Relations.

The project coordinator will be responsible for organizing and leading project and administrative activities, under the direction of a Manager within the Network Development and Customer Experience Division. This position spends >50% of time working on and assisting with projects. Projects may support the various departments within Network Development and Customer Experience, which consist of Network Development and Physicians Relations, Network Physician Recruitment and Customer Experience.

Responsibilities:

1.Supports and leads projects within the Division as well as with other customers, to include planning, organizing, monitoring, and resourcing.
2.Tracks project activities, deliverables, and team communications and ensure accuracy and timely completion of tasks.
3.Provides project support to tools and applications related to division activities and services.
4.Provides technical support, data analysis, documentation and communications related to division operations.
5.Engages with stakeholders and customers, as needed, in problem-solving and to support successful project and operational outcomes.
6.Support, facilitate and lead educational and informational division level meetings and retreats.
7.Prepares and edits communications, presentations, and reports.
8.Provides administrative support to department and projects, to include: coordinating meetings, process department bills, employee on-boarding, personnel changes, day-to-day division activities and other areas and duties as assigned.

Qualifications

• If Bachelor's degree, no experience required.
• If an Associate's degree, three (3) years of experience in an administrative support role and/or projects-related role.
• If a high school diploma/GED, seven (7) years of experience in an administrative support role and/or projects-related role.

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Ntwrk Dvlp and Cust Experience

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.