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Company | Tektronix |
Address | Bothell, WA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Appliances, Electrical, and Electronics Manufacturing |
Expires | 2023-08-18 |
Posted at | 10 months ago |
At Tektronix the Service Solutions Operation teams provide the calibration maintenance and repair of sophisticated electronic, mechanical and process control assemblies and instrumentation. We are customer obsessed in all we do and passionate about delivering results! That is why we are adding a dedicated Program Manager to our team to support one of our largest customers in Washington. This position will take on the coordination of high-volume calibration and maintenance needs. Working cross functionally with internal teams and customer teams, they will drive us deliver results and provide a positive customer experience.
- Craft order and sales forecasts for assigned programs.
- Generate and release program work authorization documentation, defining scope of work, schedule requirements, program budget, contractual requirements, and data items.
- Travel between customer and Tektronix as needed. Building and maintaining positive relationships with both internal and external team members.
- Optimally lead contract negotiations on assigned programs in concert with the assigned Contract Manager.
- Advise and lead major proposal efforts including proposal responses, cost volumes, pricing recommendations, and approvals.
- Develop and implement plans and strategies for growing business opportunities.
- Supervise and carry out program schedule and expenditures and provide updates on estimates to complete.
- Assess VOC (voice of customer) data to identify business opportunities and recommend growth strategies.
- Experience using CalWeb data management tool preferred.
- Proven success managing an enterprise level program and delivering outstanding customer service.
- Experience in program management or project management in the aerospace/defense, manufacturing, industry.
- Ability to effectively communicate verbally and through writing.
- Bachelor’s Degree or relevant years of applicable experience.
- Shown ability to balance multiple priorities.
- Department of Defense pricing and contract experience preferred.
- Proven experience building and sustaining professional relationships at all levels.
- 1-3 years of program/project management experience preferably in a technical or field service industry.
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