Program Assistant Jobs

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Catholic Charities of the Archdiocese of Washington values the safety of our employees, our clients, and our visitors. In support of these values, if you are selected for this job, you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are up to date with your COVID vaccinations, including the booster dose or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with Catholic Charities of the Archdiocese of Washington.

Our Benefits:

• Flexible spending accounts
• Tuition reimbursement
• Retirement savings plan with company match
• Professional development and training
• Medical, prescriptions, dental and vision insurance
• Employee referral bonus program
• Paid vacation, sick and personal leave
• 11 paid holidays
• Flexible work arrangements
• Clinical supervision for licensed social workers and counselors
• Company-paid and supplemental life insurance

JOB SUMMARY: The Program Assistant provides primary support of clients in residential facilities in support of program goals and objectives. Oversees daily shelter activities; enforces program rules and regulations; performs intake process and log entries; Provide a safe and orderly environment; addresses client behavior issues; and maintains cleanliness and safety of the facility.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Responsibilities vary based on availability of security at location.
• Assist in providing safe storage and access for clients’ self-administration of medication, as needed.
• Assists in maintaining safety of clients and staff (CPI de-escalation, contacting 911, incident reporting, etc.).
• Ability to work collaboratively within a team made up of workers who have a variety of job responsibilities (e.g. administration, case management).
• Assists in maintaining the cleanliness of the facility (sweeping, mopping, emptying trash, cleaning surfaces, etc.).
• Provides direction and crisis intervention to clients at the facility on an as needed basis.

EDUCATION and EXPERIENCE:

• High School diploma or GED required.
• Basic computer skills in MS Office Software, web browsing, and navigation of MS Windows platform; or a willingness to be trained on developing computer skills.
• Six months experience in the human service or customer service field, preferably with persons who are homeless.

SKILLS and COMPETENCIES:

• Ability to communicate information and ideas in speaking and writing.
• Ability to work with diverse staff and client population.