Product Manager, Platform And System Integration

Location: Remote (US)

Who We Are

Stuzo, with its Open Commerce® product suite and patent pending Wallet Steering® System, empowers Convenience & Fuel Retailers to gain more share of wallet and customer lifetime value than possible with any other solution provider. Stuzo’s unified Open Commerce product suite consists of: Activate for Intelligent 1:1 Loyalty, Transact for Contactless Commerce, and Experience for Cross-Channel Customer Experiences. Stuzo’s solutions are supported by a set of subscription-based program management services and are contractually backed by its 1.5X Performance Guarantee.

Responsibilities + Activities

• Performs final review and relevant acceptance testing of completed engineering work
• Collaborates with design and peers in the product team to establish UI/UX of new features and functionality
• Maintain professional expertise on payment technology, Conexxus/MPPA flows, settlement, and business concerns around payments related to the ongoing evolution of our Transact and Activate products
• Serve as an advisor to platform engineering to ensure the needs of external integrators are understood and accounted for in contemplated changes to our platform APIs
• Responsible for overall product experience at Stuzo customer locations with Payments systems, POS and Pump hardware, Networking, Backoffice, and other systems related to the Fuel and Convenience Industry
• Write and maintain guides and technical documentation around the use of our platform API, and work directly with stakeholders where necessary to guide and support our partners in their technical integration work against it.

Maintain an understanding of, and provide support for, the following:

• … the use of our OC APIs for building custom client applications
• … our platform automation capabilities, and the means and best practices around utilizing our outbound webhook and CRM connectors
• … platform connectors to customer back office systems
• … non-Conexxus transaction flows for loyalty and payments completed via our APIs by 3rd parties
• … our data platform and data connectors and integrations that involve bulk data reporting

Experience & Skills You’ll Need

• Ability to provide or produce examples of technical writing and/or documentation that demonstrates clarity of thought, information presentation and structure, and an attention to detail
• Familiarity with fuel and convenience systems and vendors including Verifone, Gilbarco, NCR, COMDATA, etc.
• Enjoys being hands-on, collaborating directly with designers and engineers, and when necessary, getting involved in the weeds of building software products
• 2+ years as a software/digital product owner or manager, preferably at a SaaS or enterprise software company

Bonus Points

• Experience in fuel & convenience, major energy, or retail services industry

Why You’ll Love Working at Stuzo

Stuzo has a unique way of working that is grounded in what we call Team Chemistry. Team Chemistry happens when people with complementary aptitudes and skills collaborate to leverage each other’s strengths while supporting each other in the areas that are harder for one team member than they are for another. Team Chemistry empowers us to combine our strengths together in a manner where we achieve multiples more together than we could individually.

Reports to:

This position reports to the Chief Product Officer.

We are looking to add amazing folks to our team who will bring diversity across many lines, including race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, and country of origin. And while we’re headquartered in Philadelphia, we have a “Remote First” approach to work and do not see being in the office or living in the Philadelphia area as a requirement. Several of Stuzo’s Senior Leaders (your future peers, we hope) are fully remote.