Pro Outside Sales Representative - Phoenix

Job Summary

• Achieve defined sales goals in this channel as a key metric of performance
• Expand the sales thru the new contractor channel with a focus on targeted contractor segments

• Working safely is part of our culture and is a condition of employment
• Build long-standing relationships with targeted contractor segments
• Build brand awareness and penetration in the contractor channel

Essential Duties and Responsibilities

• Proactively communicate important business issues and opportunities to appropriate departments and management
• Develop strong business relationships with customers and provide a solid understanding of their needs
• Provide support and energy in cross-functional coordination to enhance delivery of a consistent customer experience for the contractor segment
• Responsible for the development and management of contractor segment.
• Put priorities and efforts on driving team success and accomplishment over individual goals

• Develop and manage channel-specific tracking and reporting and communicate ongoing results to management
• Establish, cultivate and maintain quality relationships with customer segments
• Take accountability and ownership for the CRM processes with customer
• Formulate key account plans as needed to enable the execution of sales and marketing strategies
• Work all appropriate departments (Sales, Marketing, Distribution, Customer Service, etc.) to exceed sales goals

• Identify new product opportunities
• Provide Service and Product Knowledge to professional channels
• Provide territory and market information to better develop sales and marketing efforts.
• Identify training opportunities and communicate to management

Qualifications and Experience

• 2 to 3 years of National Account Management experience
• Experience with negotiating and fulfilling national customer contracts
• 5 plus years of related sales and/or customer service experience and/or training
• Bachelor’s degree

Skills, Knowledge, and Abilities

• Ability to work effectively across functions to achieve desired customer satisfaction goals
• Strong networking and relationship-building skills

• Ability to adapt approach and style to achieve account objectives
• Strong problem-solving skills
• Exceptional Negotiation skills