Police Dispatcher Professional Jobs

Salary Information:
The salary for this position is negotiated through a collective bargaining agreement. All new employees will be hired at the minimum salary in the range and will be eligible for merit increases until reaching the maximum salary in the range.

Definition
Incumbents relay information between 9-1-1 callers and police officers; dispatch officers and track officer activity in order to secure the safety of the officer and the facts of the situation.
Click here to view a complete copy of the class specification, including environmental and physical conditions.

• Be at least 18 years old by the date of the first test instrument.
• Must demonstrate a minimum typing speed of 35 net wpm (after errors).
• Be a citizen/naturalized citizen or permanent resident alien without conditions on status of the United States of America by the date of the first test instrument.
• One year of work experience is desirable.
• Possession of a high school diploma or General Education Diploma (GED).

• Incumbents are required to successfully complete training on the radio dispatch functions as an integral part of probation.
• Classroom and call center environment; noisy distractions from multiple employees conversing over headsets; work with computers in varying light conditions.
• Personal Appearance: While on duty, and/or representing the Department, uniformed or otherwise, all Department employees will be neat and clean in their appearance in public. Employees are prohibited from attaching, affixing, or displaying objects, articles or jewelry on or through the nose, tongue, eyebrow or other exposed body part, except the ears for females, while on duty. Employees are prohibited from stretching or "gauging" their earlobes. All jewelry implants will not be exposed or visible while on duty. Tattoos or branding will not be exposed or visible while on duty and/or representing the Department. Such markings must be covered by clothing. Markings that cannot be covered by clothing will be covered using makeup, neutral-toned bandages, or patches. Tattoos or branding anywhere on the body that promote racism/discrimination, indecency, extremist or supremacist philosophies, lawlessness, violence, or contain sexually explicit material are prohibited.
• Incumbents are required to work any assigned shift and day, including holidays, upon short notice if necessary.
• Speech and hearing sufficient to carry on conversations using a headset, in person, and over the telephone.
• Vision sufficient to read the computer screen, as well as fine prints in documents.
• Endurance sufficient to sit for long periods of time, as necessary.
• Vision and hearing sufficient to multi-task.
• Dexterity and mobility sufficient to repetitively use a computer keyboard and mouse as well as assigned equipment.

Application Filing
Applications must be submitted online and received by the posted closing date and time. Decisions on an applicant's qualifications for this position will be made solely on the information contained in the application and therefore, should be filled out in its entirety.

To determine your status after submitting an employment application, you may access your account by going to https://www.governmentjobs.com/Applications/Index/lvmpd.
Application Screening (Pass/Fail)
Applications will be reviewed to determine those candidates who meet the minimum qualifications. These qualified candidates will be invited to participate in the remainder of the testing process set forth below. Applicants will be notified of the results of the screening process via email. If you have not received your notification by 5:00 pm (PST) on Wednesday, May 3, 2023, it is your responsibility to confirm your eligibility to test for this position by contacting the OHR representative listed below in the Inquiries Section.
Exam Dates*
Exam #1: Online Criticall (Weighted 25%) – Beginning Wednesday, May 3, 2023
Exam #2: Oral Board (Weighted 75%) – Beginning Monday, May 22, 2023

Exam Information

• Data Entry/Key Strokes Per Hour (While demonstrating the ability to multi-task under pressure and during disruptions.)
• Accuracy
• Map Reading
• Call Summarization
• Cross Referencing
• Decision Making
• Keyboarding/Typing
• Memory Recall
• Sentence Clarity

Helpful Tools

An Informational Booklet and Informational Video are available to assist candidates in preparing for the above selection process.

Click here for a practice typing test. This test is not scored, and the results are not available to you. The purpose of the practice test is to allow you to ensure that your device and operating systems are ready and able to conduct the actual typing test session.

Additional Selection Processes
If you successfully complete the above selection process, you will undergo a thorough background investigation, including a polygraph exam. A polygraph examination can be stressful and may affect existing medical or psychological conditions or ongoing treatment. Candidates are encouraged to consult with their personal physicians to discuss whether the polygraph will affect a condition or treatment and then follow the guidance of their medical professional.
The background investigation takes approximately 90 to 120 days to complete. You must also meet the LVMPD Hiring Standards. LVMPD employees participate in the Department’s random drug screening process. For more information on the background process, click http://www.lvmpd.com/en-us/ProtectTheCity/Pages/EmploymentStandards.aspx

Please visit the FAQs available on our employment site for a listing of the LVMPD's open competitive selection and employment policies, and other pertinent information. Please visit www.protectthecity.com for additional information pertaining to the LVMPD and its hiring process.
Inquiries
Questions regarding this selection process may be directed to:

• Kriza Dagdag, Staff Specialist, 702-828-5519, [email protected]
• Shanell Moss, Human Resources Technician, 702-828-3008, [email protected]