Payment Strategy Manager Jobs

Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at cash.app/careers!

The Cash App Global Network Operations Team is responsible for building and managing a scalable payments ecosystem for a fast growing mobile payment app with multiple external and internal partners. Reporting to the Payment Optimization Lead, you’ll be responsible for ensuring that cost reporting for our payments platform is operationally excellent. You will lead data-driven conversations, internally and externally, to build compelling narratives and strategies to optimize costs and funds flow on our platform. You will be working collaboratively with our Finance, Data Science, and Engineering teams to ensure that transaction related costs are visible, measurable, accurate, and that our internal and external fund flows have holistic monitoring and documentation. We’ll rely on you to advocate for a healthy payments ecosystem for our customers and our partners, while finding new innovative solutions that position Cash App for future success and growth.
You will:

• Ensure the accuracy of cost data from our transactions and third party reports, partnering with Finance and Data Science to validate, build, and communicate analytical insights.
• Engage with our Strategic Partnerships team to drive external partners to resolve identified gaps, examine opportunities, and make recommendations to balance cost and payment performance and improve accountability.
• Be the owner of Cash App’s payment acquiring cost optimization strategies and transaction cost reporting
• Partner and collaborate internally across multiple stakeholders to scope, influence, and drive implementation of new payment ideas and opportunities.
• Be a proactive executor and have a bias to action, working autonomously and with our internal partners to jump into the details and problem solve.
• Design and monitor KPIs and reporting that capture deep insights on cost of payments and funds flow, including both industry standard reporting as well as Cash-specific metrics
• Enjoy getting into the weeds to deeply understand our systems and develop, prioritize, and execute a strategic roadmap.

Qualifications
You have:

• Experience working cross-functionally with Finance, Data Science, Product and Engineering to identify, evaluate, and size opportunities in order to effectively prioritize work
• 8+ years of operations, finance, or product experience within payments and/or fintech, with some management and mentorship experience
• Strong business analytic skills, including the ability to use data to drive and influence business requirements
• Familiarity with analytics platforms (Mode, Tableau, Looker), expert in a spreadsheet (Google Docs, Excel), and SQL skills greatly preferred
• Excellent business acumen, communication skills, and self starting attitude
• Experience driving continuous improvement projects, where you’ve applied deep knowledge to uncover and execute both short and long term optimizations
• Strong understanding of the end-to-end payments ecosystem, including payment methods, card networks and rules, acquiring and processing, and the regulatory environment.
• Exposure to and experience working with multiple external partners in the payments supply chain.

Additional Information
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A: USD $184,100 - USD $225,000
Zone B: USD $174,900 - USD $213,700
Zone C: USD $165,700 - USD $202,500
Zone D: USD $156,400 - USD $191,200
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Benefits include the following:

• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Healthcare coverage
• Employee Stock Purchase Program
• Learning and Development resources
• Paid parental and caregiving leave
• Paid time off
• Retirement Plans including company match
• Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
• Paid Life insurance, AD&D. and disability benefits

This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace.
Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.
Learn more about our efforts to promote inclusion and diversity at block.xyz/inclusion
Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.