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Company | Glidewell Dental |
Address | Irvine, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Medical Equipment Manufacturing |
Expires | 2023-08-13 |
Posted at | 10 months ago |
Description
- Assists with general office tasks including department work queues, faxing, emailing, filing and outbound calls regarding invalid check and/or credit card data received.
- Resolves customer inquiries related to current and previous account balance and credit card and check payments.
- Processes auto pay enrollments received by phone, email and secure fax.
- Returns duplicate and/or overpayments received to the customers via US Mail.
- Sends funds electronically to the bank utilizing business deposit captures.
- Assists with generation, print, and fold of monthly customer statements and past due letters.
- Ensures accurate posting by verifying the account number, company name, payment amount and invoices.
- Accurately records payments received into Great Plains or APC.
- Minimum one (1) year of customer service experience.
- General knowledge of accounting terminology.
- General knowledge of billing procedures and collections.
- High School diploma or equivalent.
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