Patient Representative Jobs

Description

Introduction

Do you have the career opportunities as a Patient Representative you want with your current employer? We have an exciting opportunity for you to join CareNow which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

CareNow, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Consumer discounts through Abenity and Consumer Discounts
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
• Colleague recognition program
• Free counseling services and resources for emotional, physical and financial wellbeing
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Retirement readiness, rollover assistance services and preferred banking partnerships
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Patient Representative where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary And Qualifications

Seeking a Patient Care Representative like you who provides expertise and to be a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.

What You Will Do In This Role

• Answers phone calls to the clinic and provides information or refers questions to others as needed
• Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed
• Verifies insurance timely and accurately
• Ensures the occupational clients preference card is followed and occupational procedures
• Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information
• Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented

The CareNow Urgent Care Clinic hours are Monday-Friday 8am-9pm, Saturdays 8am-8pm, and Sundays 8am-5pm. You must have the flexibility to work during those hours.

What Qualifications You Will Need

• 1 year of clinical experience in a patient care setting is preferred
• Ability to work with multiple computer programs
• Obtain BLS certification within 30 days of start required
• Strong customer service skills

Potential Military Occupational Specialist matches include these Army MOS codes: 68A, 68B, 68D, 68F, 68G, 68H, 68J, 68K, 68L, 68M, 68N, 68Q, 68S, 68U, 68V, 68W, 68X, 68Y. Potential Air Force AFSC Codes: 4A0X1, 4A1X1, 4A2X1, 4H0X1, 4J0X1,4P0X1, 4J0X1,4V0X1.

At CareNow urgent care, we value integrity, empathy, and teamwork. We respect our patients, our teammates, and we provide superior service at every encounter, every day. We can treat a variety of issues including flu symptoms, sore throats, cuts, abdominal pain, sports and other injuries. For the convenience of our patients, we provide on-site laboratory tests and X-rays. We work with local hospitals to facilitate admission if needed. Our staff are empowered to be highly accountable and we aim for clinical excellence each day. Together, we provide meaningful value to the communities we serve and we encourage each other to make a positive difference.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Representative opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.