Patient Enrollment Specialist Medical Assistant

PatchRx is on a mission to fundamentally improve the patient experience with taking prescription medication. Our service gives providers a clear understanding of their patients’ medication compliance and enables them to make timely interventions. The increased transparency provided by our platform results in better healthcare outcomes for patients, and a more efficient healthcare system for our country.
We believe that our team is taking part in a historic shift in the way we take medication, understand medication use behavior, and build healthier communities around the world. We’re happy you’re here, we look forward to meeting you!
About The Role
We are expanding our team by adding an Enrollment Specialist to assist our clinics and patients in onboarding and managing medication compliance. This role will be in person at your assigned Pain Management clinic. As a team member at PatchRx, you will have the ability to make a true impact on the success of our partner clinics while helping to improve the lives of our patients by aiding them in taking their medications correctly.
Your responsibilities

• Meeting with your PatchRx team members to ensure the software portal is aiding you to the highest level to ensure you are able to complete your day to day work as effectively as possible
• Building strong relationships with the PatchRx partner pain management clinic physicians and team members.
• Enrolling and onboarding patients onsite to the PatchRx platform, providing them with PatchRx devices, educating them on how the devices work and ensuring they can set up their devices correctly when they return to their homes.
• Onsite liaison between PatchRx members and Clinic Success Nurse, relaying any questions which arise.
• Ensuring all medication and patient data is kept up to date within the PatchRx software portal and ensuring that all data from our software portal is kept up to date within the clinic’s EHR.

Requirements
Must haves:

• Currently hold one of the following Medical Assistant Certifications:
• General knowledge of medications and an understanding of the risk levels associated with different types of medications
• Experience and excitement to work with an elderly patient population (65+)
• Experience working within various EHR and keeping patient records accurate and up to date
• Three to five years experience as a Medical Assistant in a clinical setting
• CCMA, CMA, RMA, NCMA
• Technical capacity to work with software platforms on a daily basis

Nice to haves:

• Experience working at an early stage startup
• Experience managing accounts for Pain Management Clinics

Benefits
We explore. We believe that exploring the world around us helps us find connections between disparate things and spurs innovation. We have an unlimited vacation day policy which we’ll encourage you to use to travel, rest, and explore the world around you.
We invest in your life. We want to provide you with resources to meet your needs both in and outside of work. We offer fully remote work for those interested, provide up to $1,500 in stipends to make working from home fun and productive, and provide generous PTO, health, vision, dental, student loan repayment, and HSA benefits.
We want you to grow. We are a team that supports each other’s professional and intellectual growth. You’ll have access to regular opportunities to learn from teammates and invest in your professional development with up to $1,000 per year for employees to pursue paid classes, certifications, and opportunities relevant to your work at PatchRx.
We offer highly competitive compensation packages. Our team is our most valuable asset. We want everyone who works for us to feel fairly compensated for the impact they bring to our mission. That means we allow you the flexibility to adjust the equity to cash ratio in your package while providing full benefits and taking your cost of living into account.