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Patient Services Representative (Weekends)
Company | US Fertility |
Address | Rockville, MD, United States |
Employment type | PART_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-06-26 |
Posted at | 10 months ago |
Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.
- Greet patients and visitors to the office and providing high level of customer service
- Provide timely feedback to the practice regarding service failures or patient concerns
- Address customer/patient issues and insure effective short-term and long-term resolution
- Required to work occasional weekends and holidays
- Schedule appointments
- Consult with patients regarding their benefits, coverage and financial options
- Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly
- Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information
- High level of customer service essential
- Strong communication skills, independent worker, detailed-oriented, computer savvy
- High School diploma required
- Experience working in an OB/GYN office is a plus
- Minimum 2 years of applicable work experience
- Extensive knowledge of insurance/benefits, medical terminology and medical billing
- Competitive pay + bonus
- Comprehensive training
- Ability to make an impact in the communities we serve
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