Patient Care Technician Jobs

WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 180+ locations across New York, Illinois, Indiana, Ohio, Michigan, Pennsylvania, Wisconsin, and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals.

Responsibilities

• Perform basic testing or screenings such as: vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing.
• Completes transcription as requested.
• Logs laboratory procedures when completed, processes related paperwork using computer equipment as directed.
• Performs tasks to improve provider efficiency during the course of a shift.
• Performs duties to ensure good patient flow.
• Maintains examination rooms and stocks necessary medical supplies.
• Maintain confidentiality with all patient information (HIPAA).
• Responsible for taking patient history and obtain vital signs.
• Takes payments for visits.
• Perform necessary phlebotomy for collection of laboratory samples.
• Schedule and coordinate necessary records for ancillary care for patients.
• Ensures equipment is in working order.
• Other front desk and cleaning responsibilities as assigned.
• Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D’s and splinting/ ortho-glass preparation.
• Accompanies the provider to the bedside.
• Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave.
• Answers and appropriately triages phone calls.
• Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples.
• Registration duties: explain to patients what insurances that are accepted and those that are out of network as well knowledgeable of all pricing - Properly collect and record payments, complete registration screen in a timely manner.
• Printing, scanning, and faxing reports.
• Greets and registers patients.
• Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels.
• Accurately and thoroughly documents the patient medical history, physical exam, and procedures.
• 0-25% Travel Requirement.

Minimum Education And Experience

• Basic computer skills, including the use of Electronic Medical Records (EMR).
• Ability to identify equipment problems and correcting or notifying team leader.
• Ability to apply written instructions and standardize work practices.
• Computer knowledge and skills, must be able to register patients on the computer in a timely manner.
• Capable of working well on a team.
• Detail-oriented with proven ability to work effectively under conditions requiring accuracy.
• Strong communication skills, including grammatical, spelling and verbal.
• High School Degree or equivalent
• Up-to-date on injections, and provide documentation, as per OSHA guidelines.
• Ability to sit, stand, walk, use hands to finger, grasp, handle or feel, reach, stoop, kneel, crouch, or bend, climb, talk, hear, and perform repetitive motions of hands and/or wrists..
• Ability to establish and maintain effective relationships with staff, patients, and families.
• Excellent listening and note-taking skills.
• Ability to apply written instructions and standardized work practices.
• Friendly and customer service oriented.
• Demonstrated ability to type at least 45 words per minute.
• Ability to manage high call volume.
• Able to withstand physical & mental demands: standing, walking, stooping, and bending. Requires ability to move equipment and transfer patients.
• Close mental and visual attention required for planning or directing fairly complex work methods or operations that obtain size, shape, or physical qualities of product.
• Requires some physical work; lifting, pushing, or pulling required of objects up to 50 pounds..
• Ability to complete and maintain CPR certification.

Additional

• Free urgent care visits for employee and immediate family members!
• 401K plan with generous company match!
• Monthly bonus opportunity, with ability to earn up to an additional $3,600 per year!

WellNow is an EOE.