Patient Care Technician Jobs

WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 180+ locations across New York, Illinois, Indiana, Ohio, Michigan, Pennsylvania, Wisconsin, and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals.

Responsibilities

• Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels
• Greets and registers patients
• Ensures equipment is in working order
• Maintain confidentiality with all patient information (HIPAA)
• Responsible for taking patient history and obtain vital signs
• Logs laboratory procedures when completed, processes related paperwork using computer equipment as directed
• Perform basic testing or screenings such as: vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing
• 0-25% Travel Requirement.
• Answers and appropriately triages phone calls
• Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave
• Registration duties: explain to patients what insurances that are accepted and those that are out of network as well knowledgeable of all pricing - Properly collect and record payments, complete registration screen in a timely manner
• Takes payments for visits
• Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples
• Perform necessary phlebotomy for collection of laboratory samples
• Accompanies the provider to the bedside
• Maintains examination rooms and stocks necessary medical supplies
• Accurately and thoroughly documents the patient medical history, physical exam, and procedures
• Performs duties to ensure good patient flow
• Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D’s and splinting/ ortho-glass preparation
• Schedule and coordinate necessary records for ancillary care for patients
• Other front desk and cleaning responsibilities as assigned.
• Performs tasks to improve provider efficiency during the course of a shift
• Printing, scanning, and faxing reports
• Completes transcription as requested

Minimum Education And Experience

• Strong communication skills, including grammatical, spelling and verbal
• Friendly and customer service oriented
• Able to withstand physical & mental demands: standing, walking, stooping, and bending. Requires ability to move equipment and transfer patients.
• Ability to complete and maintain CPR certification
• Demonstrated ability to type at least 45 words per minute
• Basic computer skills, including the use of Electronic Medical Records (EMR)
• Ability to apply written instructions and standardize work practices
• Ability to sit, stand, walk, use hands to finger, grasp, handle or feel, reach, stoop, kneel, crouch, or bend, climb, talk, hear, and perform repetitive motions of hands and/or wrists.
• Capable of working well on a team
• Ability to apply written instructions and standardized work practices
• Ability to establish and maintain effective relationships with staff, patients, and families
• Requires some physical work; lifting, pushing, or pulling required of objects up to 50 pounds.
• Ability to identify equipment problems and correcting or notifying team leader
• Computer knowledge and skills, must be able to register patients on the computer in a timely manner
• Up-to-date on injections, and provide documentation, as per OSHA guidelines
• Detail-oriented with proven ability to work effectively under conditions requiring accuracy
• Close mental and visual attention required for planning or directing fairly complex work methods or operations that obtain size, shape, or physical qualities of product.
• Excellent listening and note-taking skills
• Ability to manage high call volume
• High School Degree or equivalent

Additional

• WellNow is an EOE.
• Free urgent care visits for employee and immediate family members!
• 401K plan with generous company match!