Patient Care Coordinator Jobs

About Us
Upperline Health launched in 2017 and is one of the nation’s leading comprehensive and coordinated lower extremity healthcare organizations. Upperline Health provides the highest quality integrated health services to more patients in need through a skilled and compassionate team. We specialize in targeting patients at risk of developing complications and intervening earlier with an innovative care management approach to prevent more serious consequences. Upperline Health is based out of Nashville, TN and currently has practices in Alabama, California, Florida, Georgia, Indiana, and Tennessee.
Benefits
Comprehensive benefit options include medical, dental and vision, 401K and PTO.
Uniforms are provided
About The Patient Care Coordinator Role
Upperline Health Florida is seeking an energetic, compassionate, driven Patient Care Coordinator to assist our physicians in delivering complex health services in the clinic setting. This person will be based in Columbus, IN and surrounding clinics. The Patient Care Coordinator will be responsible for medical front desk receptionist duties including greeting patients in a friendly manner, and ensuring patients are accurately checked in and prepared for their appointments in a timely manner.
Patient Care Coordinator Responsibilities

• Retrieve and file patient records as needed
• May be required to travel to other office locations
• Maintain accurate patient records by updating patient’s information and scanning documents into EMR as needed
• Effectively maintain on-time appointment schedules by notifying physicians when patients have arrived
• Responsible for office supply inventory, including checking, ordering and stocking supplies
• Assist patients with scheduling appointments
• Contribute to team effort by assisting with additional duties and when support is requested
• Responsible for front desk receptionist duties, including answering phone calls, greeting patients, obtaining required patient information, and ensuring that the entrance area is clean and organized
• Protect patient rights by maintaining confidentiality of patient records
• Collect payment from patients

Patient Care Coordinator Qualifications

• Bilingual Spanish is highly preferred
• Demonstrated experience as a motivated and dedicated team member with a stable work history
• Experience as a front-office receptionist or assisting in an office or healthcare clinic or in customer service
• Experience working in an EMR, Athenahealth is preferred
• Prior experience working in a podiatric or orthopedic practice is preferred
• Thrives in a fast-paced collaborative environment
• Must be an effective communicator with excellent grammar and interpersonal skills
• Medical billing and coding experience is highly preferred
• Exceptional customer service orientation featuring empathetic, compassionate, and professional demeanor with each interaction
• Reliable transportation and the ability to pass a drug test and a background check is required

Compensation
Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience.
Job Type: Full-time
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