Parts Manager Jobs

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.

Benefits include:

• Medical, dental, and vision insurance
• Employee Assistance Program (EAP)
• Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans.
• Tuition Reimbursement
• Retirement Plans - 401K and Roth 401K , eligible employees can receive a company contribution up to 7%
• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
• CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.
• Life and AD&D Insurance

The Parts Manager is responsible for the safe, efficient, and profitable operation of the Parts Department and is responsible for conducting business in a manner that compliments Wagner’s Core Values, Statement of Purpose, and Safety Policies.

Pay Rate: $83,444.73-$114,733.87 annually.

Pay is based upon education and experience.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• In conjunction with manager, develops Parts Department budget and manages expenditures against the approved budget
• Plans, formally and informally, long and short range, on equipment and facilities requirements; makes recommendations to the manager
• Maintains and executes CPS / 6S methodology in the parts and warehouse areas
• Leads the company safety culture and oversees safety policies and procedures are adhered to
• Maintains positive control on all parts department expense accounts, audits and follows correct procedures for expense accounts
• Works closely with managers in policy matters as pertains to the parts operations
• Oversees the management of new, exchange and reman parts inventory for accuracy, and provides necessary reports
• Ensures direct reports receive the tooling, training, and direction needed to execute their responsibilities and ensure that they are performing the essential functions and basic duties identified in the job description for their positions
• Ensures that exchange and core returns parts business meets or exceeds CAT’s standards and dealership goals

• Ensures the best freight accommodations for customers in alignment with company objectives
• Development of personnel to maintain or achieve customer loyalty

• Assists with customers coming into the store, by phone, e-mail, or personal field contact, with efforts to sell parts
• Establishes and maintains close relationships with service department supervisors and parts supervisors in other stores
• Supports Parts Counter personnel with incoming calls pertaining to parts department and information concerning customer inquiries regarding parts information
• Manages customer communications and resolves customer complaints and issues
• Establishes and maintains close relationships with field and office personnel of Caterpillar Inc. in parts-related programs and problems

• Other duties as assigned by manager

Required Education and Experience:

• 3-5 years technical or mechanical experience
• 3-5 years sales experience
• 5+ years customer service experience
• 5+ years in a parts position with leadership responsibilities
• College coursework in Business or related field or equivalent combination of education and experience
• 5+ years supervisory/management experience
• 5+ years administrative/clerical experience
• High School Diploma or GED

Supervisory Responsibilities:

• Provides day to day supervision of all direct reports
• Assess training needs and schedules parts personnel for respective training classes and factory schools
• Ensures weekend, holiday, and emergency work schedules are in place for Parts Department
• Direct reports may include: Warehouse Manager, Parts Coordinator, Shop Parts Counter, Senior Counter, Parts Counter Sales, Lead Parts, Parts Clerk, Driver, Journey Distribution, Technical Communicator – Parts, & CAT Care Coordinator
• Hires parts personnel as needed and ensures proper training
• Ensures that all personnel are current in their safety training, and that all employees are following defined safety procedures to develop the safest workplace possible
• Provides performance feedback, conducts annual performance reviews, and makes recommendations on status and/or salary adjustments

Physical Demands & Competencies:

• Intermediate knowledge of Microsoft PowerPoint
• Product Knowledge
• Standing, walking, talking, sitting, use of hands & hearing
• Intermediate knowledge of DBS
• Safety & Product Knowledge
• Advanced knowledge of Microsoft Outlook and Excel
• Sedentary work that primarily involves sitting/standing but may require occasionally lifting and/or moving up to 25 pounds
• Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills

Travel Requirements:

• 1- 25%

Work Environment:

• Indoors and Outdoors
• Noise: Moderate

Other Duties:

Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)