Parking Control Technician Jobs

The Position

The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees.

Why join the City of Oakland Department of Transportation?

Are you interested in working with the Oakland community to provide guidance on parking codes, and regulations? Do you consider yourself a strong communicator? Would you feel comfortable explaining parking laws, issuing parking citations, and responding to inquiries from the public? Would you like to become part of a dynamic organization dedicated to serving our community? If so, the Parking Control Technician position may be an excellent opportunity for you.

The City of Oakland is currently recruiting to fill twelve (12) full-time vacancies within the Department of Transportation (OakDOT). The Parking Control Technician issues citations for non-moving vehicles, including parking, standing or stopping violations of the Oakland Traffic Code, California Vehicle Code, and Port of Oakland parking regulations.

We are looking for candidates who are passionate about public service and committed to making a positive difference every day. As a Parking Control Technician, you will make significant contributions to realizing OakDOT’s mission of designing, improving and managing a safe and equitable transportation system for all. The ideal candidate works well in a team environment and yet is able to work alone, is self-motivated, professional, respectful, and understands the importance of excellent customer service in upholding and enforcing the city's parking regulations. This entry level position is well suited for growth-oriented individuals who want to make an immediate impact and have opportunities for career development within the department and beyond.

We Are Looking For Someone Who Is

• Professional and ethical. You can interact with a diverse community in a professional, ethical, and equitable manner.
• Motivated. You can work independently and as part of a team, you are self-motivated, adaptable and have a positive attitude.
• Eager to learn. You are willing to learn, operate, and be proficient at operating a handheld electronic device for issuing citations.
• Adaptable. You can work various shifts, including weekends and holidays.
• Focused. You maintain focus and composure under pressure.
• An exceptional communicator. You have the ability to deescalate situations and use your communication skills to navigate through conversations with individuals with opposing perspectives in a clear and concise manner both orally and written.

What You Will Typically Be Responsible For

• Operating a two-way radio.
• Reporting broken parking meters.
• Explaining parking laws and responding to public inquiries.
• Interacting with the public by acting as an ambassador.
• Investigating enforcement problems and complaints.
• Issuing citations for parking, standing, or stopping violations.
• Driving a city enforcement vehicle.

Read the complete job description by clicking here: City of Oakland - Parking Control Technician Class Specification

A Few Reasons You Might Love This Job

• You will work independently out in the field.
• You will gain a satisfaction of enforcing parking turnover for local businesses.
• You will work with a dedicated team of professionals in an environment that provides learning and training opportunities.

A few challenges you might face in this job:

• You will deal with irate citizens from time to time.
• You will work during inclement weather.

Competencies Required:

• Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
• Using Technology: Working with electronic hardware and software applications
• Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland
• Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
• Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations
• Manual Dexterity: Using senses, hands, and fingers in manipulating objects quickly and efficiently
• Handling & Resolving Conflict: Managing interpersonally strained situations
• Teamwork: Collaborating with others to achieve shared goals
• Fact Finding: Obtaining facts and data pertaining to an issue or question
• Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
• Oral Communication: Engaging effectively in dialogue
• Reading Comprehension: Understanding and using written information
• Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards
• Professional Impact: Presenting self as a positive representative of the organization
• Attention to Detail: Focusing on the details of work content, work steps, and final work products
• Adaptability: Responding positively to change and modifying behavior as the situation requires

Minimum Requirements For Application

Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable.

Education

Equivalent to the completion of the twelfth grade.

Experience

None required.

License Or Certificate / Other Requirements

• Individuals who are appointed to this position will be required to possess a valid California Driver's License.

Desirable Qualifications

• Oral and written bilingual skills in Spanish, Mandarin, or Cantonese are highly desirable.

Supplemental Information

The Recruitment Process

The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position.

Candidates who clearly demonstrate that they possess the minimum qualifications as described above will be invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas.

For this recruitment, all qualified applicants will be invited to participate in an online multiple-choice test. You’ll have 7 days to complete the test once the link is sent to your email. This is tentatively planned to launch during the week of August 7, 2023.

Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass.

What’s in it for you?

• Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security
• Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan
• Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Employee Training, & Telecommuting.
• Sick leave: Employees accrue 12 days per year
• 15 paid holidays
• Vision: VSP full premium for employees and eligible dependents
• Dental: Delta Dental full premium for employees and eligible dependents
• Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans
• Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service

Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list.

The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract.

Disaster Service Workers

All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency.

How To Apply

Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user on the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at:

http://agency.governmentjobs.com/oaklandca/default.cfm .

If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.).

Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system.

Benefits May Include*

The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions.

• Commuter Benefits
• Pension Benefits
• Employee Assistance Program (EAP)
• Dental
• Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements
• Deferred Compensation
• Guaranteed Ride Home (GRH)
• Medical Waiver Plan - Cash-In-Lieu
• CalPERS Medical
• Group & Supplemental Life Insurance
• Flexible Spending Accounts
• Vision

Closing Date/Time: 7/21/2023 11:59 PM Pacific