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Company

Target Optical
Address , Port Saint Lucie, 34953, Fl
Employment type
Salary
Expires 2023-10-03
Posted at 8 months ago
Job Description
Requisition ID: 811326

At Target Optical, we help people see and look great – and have a blast doing it! We make caring for people’s vision fun.

There’s always more to see at Target Optical – more style, more fun, and more opportunities to find a career that fits your already-full life. Put your career in focus with us!
GENERAL FUNCTION
The Eyecare Advisor Member creates exceptional value in the lives of patients by delivering exceptional patient service and ensuring all patients receive the highest quality of care. Enthusiastically satisfies patients all the time through exceptional service.

MAJOR DUTIES & RESPONSIBILITIES
  • Performs work accurately and thoroughly despite time pressure and customer volume. Identifies situations involving unsatisfied customers and acts quickly for resolution.
  • Takes pride in the appearance of the store and shows initiative in keeping the displays clean, attractive and organized.
  • Shows patience and courtesy to indecisive or difficult customers and patients.
  • Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.
  • Is attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with optician, Doctor or Retail Management when necessary.
  • Informs management of potential safety opportunities.
  • Demonstrates safe work practices.
  • Places contact lens orders, processes shipments and properly submits invoices for payment.
  • Greets customers without delay when they enter the location. Shows urgency in providing service to customers and satisfying their needs.
  • Determines the reason for the customer's visit; in store explains how to shop at Target Optical; in Doctor’s office explains all required paperwork, tests, products and services as well as the appropriate time frame.
  • Accurately operates the POS system, when required, collecting proper payment following
  • Complies with all safety/regulatory requirements ensuring supplies/chemicals are stored and used appropriately.
  • Handles and files all patient records in an organized and efficient manner.

RETAIL
  • Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.
  • Assists the customer in selecting frames and lenses that are best suited for their lifestyle, prescription and price needs. Suggests improvements and recommends solutions to problems. Reinforces customer’s final selection.
  • Takes time to help the customers and answer questions giving them a better understanding of available options.

DOCTOR’S OFFICE
  • Maintains and disinfects contact lens inventory; provides clinical support to the Optometrist as needed.
  • Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.
  • Utilizes clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.

BASIC QUALIFICATIONS
  • Sales skills
  • Strong communicator and listener to customers and associates.
  • Familiarity with cash register, computers and calculators
  • High School Graduate /GED or equivalent experience
  • Strong basic math skills (addition, subtraction, multiplication, division)
  • Strong inter personal skills (friendly, caring, patient)
  • Knowledge of store merchandise

PREFERRED QUALIFICATIONS
  • Previous experience in customer service, retail or optical

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package Benefits/Incentive Information including health benefits, PTO, 401K, paid family leave, tuition reimbursement, and eyewear discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [email protected].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.