Optometric Technician Jobs

The below is intended to describe the general nature and level of work being performed by associates assigned to this job. It is not an exhaustive list of responsibilities, and is subject to changes and exceptions at the discretion of senior management.
JOB TITLE: Optometric Office Technician / Medical Office Administrator
REPORTS TO: Store General Manager
FLSA STATUS: Hourly; Non-Exempt
POSITION PURPOSE:
The major responsibility of the Optometric Office Technician is to assist the Managing Optometrist in the technical and administrative operation of an optometric practice. The position will interact with patients/customers by delivering an exceptional patient/customer experience, foster patient/customer retention, and promotes outstanding associate/doctor satisfaction.
OPTOMETRIC OFFICE TECHNICIAN
The Optometric Office Technician plays a key role in the optometric practice. Their duties may include the utilization of computerized medical office software, administrative office procedures, health insurance processing billing and transcription of medical reports.
An Optometric Office Technician role may combine skills of a medical office administrator, medical billing and collections, appointment scheduler or medical records clerk and direct patient care.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Clinical Duties

• Taking patient medical histories
• Administering tests prior to the eye exam
• Preparing patients for examinations
• Assisting doctors during examinations

Administrative Job Duties

• Answering telephones
• Greeting and directing patients
• Updating and maintaining Electronic Medical Records
• Scheduling appointments
• Adjust scheduling for priority patients
• Obtaining insurance verification and authorization
• Optometric medical billing and coding
• Patient and insurance billing
• The Clinical Skills can be learned on the job. No experience with clinical skills is necessary to apply.
• Vision insurance billing and coding
• Processing insurance claim forms
• Accounts receivable and accounts payable
• Bookkeeping

TRAVEL REQUIREMENTS:

• Occasional travel locally, within 15 mile radius.

QUALIFICATIONS: Experience, Competencies and Education

• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.
• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships.
• Experience with personal computers preferred.
• Valid State Driver’s License and State Minimum Insurance coverage.
• High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail setting.