Ops Clerk Jobs

Quality Custom Distribution is Seeking an Operation Clerk ($19.50) to work at our Romeoville IL facility.

• Scheduling and monitoring the scheduling of truck loads coming to or transferring out of the DC
• Entering BOL’s into our inventory tracking system known as JDE
• Customer service regarding responding to Starbucks emails about store complaints.
• Invoicing orders for the current day
• Must be able to work Weds through Saturday 5am – 3:30pm.
• Tracking shipments and responding to emails about those shipments being tracked
• Processing orders for the next day

• Performs administrative and clerical tasks, including data entry and report generation, to support the timely, accurate, and thorough maintenance of files, logs, and records and to support compliance with GSF, DOT, and other regulatory policies and procedures. (50%)

• Prepares and maintains daily paperwork for drivers and the warehouse, including driver DOT files, to ensure confidentiality, accuracy, and timeliness. (15%)
• Provides support and assistance to supervisors and drivers in the dispatch office to ensure high levels of productivity and smooth operations. (15%)

• Extracts relevant driver data from the XATA system to provide supervisors with the information required to counsel drivers. (15%)

• Prepares a variety of documents and reports for store deliveries to ensure accurate and timely customer service. (5%)

• Performs other related and assigned duties as necessary.

• Teamwork within the department and across departments
• Customer satisfaction
• Productivity/quality standards: accuracy, timeliness, thoroughness
• Project/assignment standards
• Customer and vendor relations
• Professional attitude and demeanor
• Organization and attention to detail
• Communication

• General warehouse/transportation operations (B)
• Basic office equipment and machinery (PCs, copiers, fax machines, adding machines, calculators, etc.) (B)
• XATA computer system (B)
• PC word processing/spreadsheet software (B)
• Customer service concepts and techniques (B)
• DOT regulations, policies, and procedures (B)
• Filing and record-keeping procedures and systems (B)
• Relevant department concepts, procedures, and regulations (B)

• Act in accordance with GSF’s Values and Creed
• Read and process written information with a high degree of accuracy
• Work effectively in a general business environment, with a focus on high levels of quality and customer service
• Identify problems or irregularities for early resolution
• Communicate and coordinate effectively with internal and external customers verbally and in writing
• Prepare a variety of administrative documents and reports