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Operations Manager Jobs

Company

Simpluris, Inc.
Address Orlando, FL, United States
Employment type FULL_TIME
Salary
Category Technology, Information and Internet
Expires 2023-07-08
Posted at 10 months ago
Job Description
The Operations Manager ensures that operations are conducted to meet service level and qualitative/quantitative objectives.
  • Coach and provide training to personnel to maintain high customer service standards.
  • Collaborate with HR / staffing agencies to effectively plan, recruit and onboard / offboard employees.
  • Work / communicate cross-functionally to ensure functions, primarily client services, is informed of operational performance for their assigned projects.
  • Collect and/or develop and analyze various types of business/production reports to monitor both operational and financial performance.
  • Monitor departmental financial performance, recommend and implement solutions that will improve profitability.
  • Develop efficient business processes and procedures with particular attention to scalability, cost reduction and compliance.
  • Monitor daily operations, identify and assess potential risks / issues and develop mitigation plans using best practices.
  • Establish production KPIs and develop quality management/control functions in support of client deliverables.
  • Ensure all departmental systems and staff operate efficiently and align with Simpluris’ and its clients quality standards.
  • Collaborate with internal technology groups and vendors to maximize scalability, cost reduction and quality through maximizing technology and automated solutions.
Benefits
Health, Dental and Vision
401K