Operations Coordinator Jobs

Job Posting: Operations Coordinator

Application Deadline: June 27, 2023

Job Classification: Full-Time, Non-Exempt

Location: Hybrid. Candidate must be based in the DC area.

About Us: Freedom Network USA (FNUSA) is the nation’s largest alliance of organizations and individual advocates working with survivors of all forms of human trafficking to ensure that trafficked persons have access to justice, safety, and opportunity. FNUSA mobilizes its collective strength to build atransformative approach to human traffickingthat is grounded in anti-racism and anti-oppression. We are a growing team of passionate advocates, providing training and technical assistance, advocating for legal and policy changes, and working to build a better anti-trafficking field. FNUSA has a work atmosphere where everyone’s opinions and ideas are valued. We are committed to a healthy work-life balance and offer everyone opportunities to learn, experiment, and grow. FNUSA is a values-based organization. Learn more and meet our team at https://freedomnetworkusa.org/about-us/.

Position Summary:

The Operations Coordinator is responsible for supporting the logistics, activities, and administrative needs of the organization, including the Freedom Network USA Training Institute, and the Housing Training and Technical Assistance Project (Housing TTA Project). The Operations Coordinator will manage training and meeting platforms, provide logistical support to program staff, support communication with a diverse group of consultants, track and support technical assistance and training requests, and support communications activities. This position reports to the Housing Project Associate Manager.

Essential Job Functions:

●Support organizational and programmatic meetings by scheduling meetings, gathering and disseminating materials, taking minutes, and archiving all related materials.

●Provide administrative and technical support during online trainings by managing webinar platform settings, troubleshooting tech issues, and recording and disseminating training materials.

●Support program administration, including maintaining a calendar of all past and upcoming meetings and trainings, collecting invoices, and preparing check requests.

●Provide general administrative support such as screening, responding to or forwarding general inquiries by phone and email, sorting and forwarding mail, and making travel arrangements for staff and partners.

●Provide logistical support, including ordering supplies, room set up, and troubleshooting challenges, for in-person organizational events and trainings, including the annual FNUSA conference.

●Coordinate website and social media updates with FNUSA staff and consultants.

●Other related duties as assigned.

Required Experience and Skills:

●Excellent knowledge of Microsoft Office (including Excel, Word, and PowerPoint), G-Suite, Adobe Acrobat Pro, and Zoom.

●Comfortable working in a dynamic, growing environment.

●Demonstrated experience or interest in human trafficking, domestic violence, refugee resettlement, sexual assault, or other related fields.

●Personal and professional commitment toanti-racism, human rights, and survivor empowerment.

Don’t meet the exact qualifications? We still encourage you to apply. Research tells us that minoritized communities often opt out of applying for jobs they are qualified for because they don’t meet the exact requirements.FNUSA is dedicated to creating a diverse and inclusive workplace.

You will thrive in the role if you are:

●A proactive self-starter who is able to work independently.

●Highly creative in generating new ideas and creating novel solutions.

●Detailed-oriented, with the ability to keep track of many small moving parts across several distinct projects.

●Highly flexible and able to adapt gracefully to new changes.

●Supporting the development of an organization rooted in values of equity, transparency, respect, ethical and evolving expertise, sharing power and building community, and inward and outward accountability.

Work Environment: This is a hybrid position with the expectation the candidate come in-person to the downtown DC office (Foggy Bottom) at least one day per week.

COVID-19 Vaccine Requirement: Employees will be required to be vaccinated against COVID-19 in order to attend in-person meetings and events. Accommodations will be granted only where they do not cause undue hardship to the organization.

Essential Physical Requirements:

●Ability to work on a computer for all or part of the workday. The person in this position must be able to communicate via phone, video, and email.

●Working set, core hours, Monday through Friday.

●Travel at least once or twice per year, depending on COVID safety guidelines.

●Ability to attend events that may encompass all or part of the workday.

Compensation: The salary range is $49,000 to $53,000 depending on experience. Benefits include 100% employer-covered medical, dental, and vision health insurance for employees; a SIMPLE IRA retirement plan with a 3% employer match; monthly utility stipend and one-time furniture stipend for remote employees; 120 hours of annual leave and 100 hours of wellness leave (pro-rated for the first year); 11 holidays and a week-long Winter Break at the end of the year.

The final salary offer will be contingent upon an organizational compensation analysis and equity review. In order to counter pay inequality and uphold internal parity, compensation is non-negotiable for all employees. To learn more about our compensation policy and view our compensation chart, please click here.

Lived Experience: Survivors of trafficking are strongly encouraged to apply. Lived experience is evaluated as equivalent to work or educational experience by FNUSA for this position. While we prioritize hiring applicants with lived experience, you will be assessed based on your skills and wisdom. We are not hiring you for your story.

How To Apply: Please send a resume and answers to the following questions to [email protected] with “Operations Coordinator” in the subject line by June 27, 2023.Please keep your answers to 1 paragraph for each question, do not exceed 1 page total.

1. When there are a lot of tasks on your plate, how do you organize yourself and prioritize what needs to get done first?
2. When working independently, how do you manage your time and stay organized?
3. Tell us about a time you learned a new skill or topic. What strategies did you use? What went well and what did not?

Interview Process (estimated timeline):

1. We will begin inviting select candidates to a screening video interview from June 27, 2023. The meeting will be with Carrie Eischeid, Housing Project Manager and Tatiana Torres, Housing Project Associate Manager.
2. Top candidates will move forward to a 1-hour interview with Tatiana Torres, Housing Project Associate Manager, Karen Romero, Senior Director of Training, and Jean Bruggeman, Executive Director.
3. References will be requested only for top candidates.
4. Estimated start date August 16, 2023.

Please do not contact us to ask for the status of your application. We will provide all applicants with a final decision.

Freedom Network USA is an equal opportunity employer. FNUSA does not discriminate on the basis of race, ethnicity, color, gender identity or presentation, sex, marital status, sexual orientation, age, religion, immigration status, housing status, or the presence of any sensory, mental or physical disability in employment. We will provide reasonable accommodation to individuals with disabilities so they can participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.